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Senior Executive/ Asst Manager, Fraud Merchant Monitoring

  • Full Time, onsite
  • Hong Leong Bank Berhad
  • Kawasan Sekitar Kuala Lumpur, Malaysia
Salary undisclosed

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Job Summary

The Fraud Merchant Monitoring Manager's key responsibility is to manage a team (2-3 staff) to process high risk merchant applications for both card present and non-card present merchant applications in accordance to guidelines and procedures and performed with highest standards at all the times.

Job Responsibilities:

  • Team Leader to contain acquiring fraud basis point within industry level by consistently monitoring merchant transactions and activities
  • Recommendation of strategies to address acquiring fraud prevention, detection and mitigation at merchant level
  • Initiate merchant withholding sales payments due to fraud occurrence
  • Recommendation of termination on fraud phone/collusive / malpractice merchants
  • Conduct field investigation on suspected or confirmed fraud /collusive merchant or Common Purchase Point (CPP) merchants identified by card brands or issuing banks
  • Exercising discretionary authority in accordance to the prescribed guidelines and to ensure compliance to internal procedures and policies, Bank Negara Malaysia (BNM) and card schemes’ guidelines and regulation.

Requirements:

  • Malaysian citizen
  • Bachelor's degree in Banking, Law, Finance, Accountancy, Business Studies
  • 5 years and above merchant monitoring working experience
  • Good interpersonal skills and ability to interact well with all level of employees and customers
  • Proactive, display self initiative, independent and good analytical skills

What’s next?

  • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account.

HLB Careers link:

https://hlb.wd3.myworkdayjobs.com/HLBCareers/job/HLT-Hong-Leong-Tower/Manager--Fraud-Merchant-Monitoring_JR0000013852

For more job opportunities, please go to HLB Careers:

https://hlb.wd3.myworkdayjobs.com/HLBCareers/

Job Summary

The Fraud Merchant Monitoring Manager's key responsibility is to manage a team (2-3 staff) to process high risk merchant applications for both card present and non-card present merchant applications in accordance to guidelines and procedures and performed with highest standards at all the times.

Job Responsibilities:

  • Team Leader to contain acquiring fraud basis point within industry level by consistently monitoring merchant transactions and activities
  • Recommendation of strategies to address acquiring fraud prevention, detection and mitigation at merchant level
  • Initiate merchant withholding sales payments due to fraud occurrence
  • Recommendation of termination on fraud phone/collusive / malpractice merchants
  • Conduct field investigation on suspected or confirmed fraud /collusive merchant or Common Purchase Point (CPP) merchants identified by card brands or issuing banks
  • Exercising discretionary authority in accordance to the prescribed guidelines and to ensure compliance to internal procedures and policies, Bank Negara Malaysia (BNM) and card schemes’ guidelines and regulation.

Requirements:

  • Malaysian citizen
  • Bachelor's degree in Banking, Law, Finance, Accountancy, Business Studies
  • 5 years and above merchant monitoring working experience
  • Good interpersonal skills and ability to interact well with all level of employees and customers
  • Proactive, display self initiative, independent and good analytical skills

What’s next?

  • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account.

HLB Careers link:

https://hlb.wd3.myworkdayjobs.com/HLBCareers/job/HLT-Hong-Leong-Tower/Manager--Fraud-Merchant-Monitoring_JR0000013852

For more job opportunities, please go to HLB Careers:

https://hlb.wd3.myworkdayjobs.com/HLBCareers/