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Head of Finance Shared Services (Global)

Salary undisclosed

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Our Journey

ShopBack started as a spark of inspiration one night in 2014 when Henry and Joel were brainstorming ideas in Henry’s car. That lightbulb moment — earning Cashback while shopping online — was just the beginning. Fueled by the countless possibilities, the team locked themselves in a hotel room for 24 hours to code the very first prototype. Their mission? To revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers.

Today, ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific, empowering 45 million shoppers across 12 markets. With 20,000+ partners and over half a million transactions daily, we’re redefining the way the world shops. As we expand globally, we’re looking for adventurous, driven individuals to help us build The World’s Most Rewarding Way to Shop.

Job Summary

We are looking for an experienced Head of Finance Shared Services to lead, optimise, and transform our finance shared services operations for ShopBack. This role will oversee Accounts Payable (AP), Accounts Receivable (AR) and General Ledger (GL) while driving efficiency, automation, and standardisation of finance processes. The ideal candidate is a strategic leader with strong expertise in finance operations, process transformation, automation, and stakeholder management in a shared services environment.

Key Responsibilities

  • 1. Finance Shared Services Strategy & Leadership
  • Define and execute a regional finance shared services strategy aligned with business and financial goals.
  • Lead the transformation of finance processes through standardization, automation, and best practices.
  • Develop and manage a scalable operating model to support business growth across multiple markets.
  • Ensure the shared services center operates as a value-added partner to the business.
  • 2. Operational Excellence & Service Delivery
  • Oversee end-to-end finance operations, including AP, AR and GL
  • Ensure timely, accurate, and efficient financial processing
  • Drive process efficiency, eliminate bottlenecks, reduce costs, and improve turnaround times.
  • Foster a continuous improvement culture.
  • 3. Digital Transformation & Automation
  • Lead the adoption of ERP systems (Netsuite and Tenderboard) and finance automation
  • Identify opportunities for process automation in areas like invoice processing, reconciliations, and reporting.
  • 4. Governance, Compliance & Risk Management
  • Establish strong internal controls and risk management frameworks to prevent fraud and errors.
  • Work closely with internal and external auditors to ensure compliance with IFRS
  • Implement best practices for financial reporting, reconciliation, and controls.
  • 5. Stakeholder & People Management
  • Lead, mentor, and develop a high-performing finance shared services team in KL.
  • Work closely with the Regional Finance Director and Group Controller to ensure alignment and continuous improvements.
  • Act as the primary finance shared services representative for senior leadership, regulators, and external partners.
  • Ensure strong collaboration with IT, HR and other shared services functions.


Qualifications & Experience

  • Education:
  • Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
  • Professional certifications (CPA, ACCA, CMA, CFA, or equivalent) preferred.
  • Experience:
  • 15+ years of experience in finance operations, shared services, or finance transformation.
  • 8+ years in leadership roles, managing regional or global finance shared services teams.
  • Proven experience in centralising finance functions, driving automation, and leading transformation initiatives.
  • Technical & Functional Skills:
  • Strong expertise in finance operations, reporting, compliance, and internal controls.
  • Experience in multi-country financial regulations, tax, and reporting frameworks (IFRS) is a plus
  • Soft Skills:
  • Strong leadership, change management, and stakeholder management skills.
  • Excellent analytical thinking, problem-solving, and decision-making abilities.
  • Ability to influence senior leadership and drive strategic initiatives.
  • Strong communication and interpersonal skills, with the ability to work in a fast-paced, multicultural environment.


ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.

Flow Day Thursday (1-day a week, optional to work from home or office)

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!
Our Journey

ShopBack started as a spark of inspiration one night in 2014 when Henry and Joel were brainstorming ideas in Henry’s car. That lightbulb moment — earning Cashback while shopping online — was just the beginning. Fueled by the countless possibilities, the team locked themselves in a hotel room for 24 hours to code the very first prototype. Their mission? To revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers.

Today, ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific, empowering 45 million shoppers across 12 markets. With 20,000+ partners and over half a million transactions daily, we’re redefining the way the world shops. As we expand globally, we’re looking for adventurous, driven individuals to help us build The World’s Most Rewarding Way to Shop.

Job Summary

We are looking for an experienced Head of Finance Shared Services to lead, optimise, and transform our finance shared services operations for ShopBack. This role will oversee Accounts Payable (AP), Accounts Receivable (AR) and General Ledger (GL) while driving efficiency, automation, and standardisation of finance processes. The ideal candidate is a strategic leader with strong expertise in finance operations, process transformation, automation, and stakeholder management in a shared services environment.

Key Responsibilities

  • 1. Finance Shared Services Strategy & Leadership
  • Define and execute a regional finance shared services strategy aligned with business and financial goals.
  • Lead the transformation of finance processes through standardization, automation, and best practices.
  • Develop and manage a scalable operating model to support business growth across multiple markets.
  • Ensure the shared services center operates as a value-added partner to the business.
  • 2. Operational Excellence & Service Delivery
  • Oversee end-to-end finance operations, including AP, AR and GL
  • Ensure timely, accurate, and efficient financial processing
  • Drive process efficiency, eliminate bottlenecks, reduce costs, and improve turnaround times.
  • Foster a continuous improvement culture.
  • 3. Digital Transformation & Automation
  • Lead the adoption of ERP systems (Netsuite and Tenderboard) and finance automation
  • Identify opportunities for process automation in areas like invoice processing, reconciliations, and reporting.
  • 4. Governance, Compliance & Risk Management
  • Establish strong internal controls and risk management frameworks to prevent fraud and errors.
  • Work closely with internal and external auditors to ensure compliance with IFRS
  • Implement best practices for financial reporting, reconciliation, and controls.
  • 5. Stakeholder & People Management
  • Lead, mentor, and develop a high-performing finance shared services team in KL.
  • Work closely with the Regional Finance Director and Group Controller to ensure alignment and continuous improvements.
  • Act as the primary finance shared services representative for senior leadership, regulators, and external partners.
  • Ensure strong collaboration with IT, HR and other shared services functions.


Qualifications & Experience

  • Education:
  • Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
  • Professional certifications (CPA, ACCA, CMA, CFA, or equivalent) preferred.
  • Experience:
  • 15+ years of experience in finance operations, shared services, or finance transformation.
  • 8+ years in leadership roles, managing regional or global finance shared services teams.
  • Proven experience in centralising finance functions, driving automation, and leading transformation initiatives.
  • Technical & Functional Skills:
  • Strong expertise in finance operations, reporting, compliance, and internal controls.
  • Experience in multi-country financial regulations, tax, and reporting frameworks (IFRS) is a plus
  • Soft Skills:
  • Strong leadership, change management, and stakeholder management skills.
  • Excellent analytical thinking, problem-solving, and decision-making abilities.
  • Ability to influence senior leadership and drive strategic initiatives.
  • Strong communication and interpersonal skills, with the ability to work in a fast-paced, multicultural environment.


ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.

Flow Day Thursday (1-day a week, optional to work from home or office)

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!