- Job Title: Native Mandarin Cloud Engineer (Network Specialization)
- NOTE: NATIVE MANDARIN IS MANDATORY
- Location: Malaysia (Local & PRs)
- Language- Mandarin
- Type: Permanent job
Client & Project Overview:
We are seeking a skilled Cloud Engineer with a specialization in Networking to join our Cloud Engineering team supporting the Google Workspace Support project for our client. This role offers an exciting opportunity to work in a dynamic, cloud-native environment, ensuring optimal network performance, security, and scalability across cloud platforms.
Key Responsibilities:
As a Cloud Engineer (Network Specialization), you will:
- Specialize in cloud networking components, including container networking, service meshes, and load balancing across cloud providers (AWS, Azure, GCP).
- Respond to, diagnose, resolve, and track customer support queries and community support cases through phone, email, and chat.
- Utilize troubleshooting tools and techniques to establish root causes for queries and provide customer-facing root cause assessments.
- Collaborate with cross-functional teams to optimize network performance, latency, and scalability.
- Conduct internal classification queries to document problem categories and preventative actions for future analysis.
- Reactively file issue reports to Level 3 support, build documentation, procedures, and provide recommendations for code-level resolutions of complex product bugs.
- Perform community management tasks and contribute to technical forums as required by the business.
- Handle customer-specific requirements related to architectural design, providing solutions within specific product domains.
- Contribute to the development and implementation of network automation strategies using cloud-native tools and Infrastructure as Code (IaC).
Required Qualifications:
- Bachelor's degree in Engineering, preferably in Computer Science, Information Technology, or related fields.
- Minimum 2 ~ 4 years of experience in cloud engineering roles with a strong focus on networking technologies and cloud environments.
- Advanced proficiency in Kubernetes networking, service mesh solutions such as Istio, and cloud-native networking components.
- Strong understanding of load balancers, routing protocols, and network traffic optimization in cloud environments.
- Hands-on experience with Docker, Kubernetes, and container networking at an advanced level.
- Experience with cloud PaaS solutions and the ability to understand and debug application code.
- Proficiency in using packet capture and analysis tools such as tcpdump and Wireshark.
- Familiarity with cloud storage products and PaaS offerings across major cloud providers.
- Professional certifications such as AWS Certified Solutions Architect, Azure Administrator Associate, or Google Cloud Certified are a major plus.
- Internal certification: Mastery - Orange Belt (if applicable).
Technical Skills:
• Cloud Platforms: AWS, Azure, GCP (specialization in at least one).
• Networking:
- Advanced knowledge of routing protocols (BGP, OSPF, etc.).
- Cloud load balancers and traffic routing – Intermediate.
- Service meshes such as Istio – Intermediate.
- Container networking – Intermediate.
- Systems architecture and cloud infrastructure – Intermediate.
- Troubleshooting and monitoring using tcpdump, Wireshark – Intermediate.
- Containers & Orchestration:
- Docker – Basic.
- Kubernetes – Intermediate.
Preferred Experience:
- Experience with CI/CD pipeline integration for cloud networking deployments.
- Strong scripting skills in Python, Bash, or similar languages for network automation.
- Hands-on experience with cloud security principles related to network segmentation, firewalls, and zero-trust architectures.
- Job Title: Native Mandarin Cloud Engineer (Network Specialization)
- NOTE: NATIVE MANDARIN IS MANDATORY
- Location: Malaysia (Local & PRs)
- Language- Mandarin
- Type: Permanent job
Client & Project Overview:
We are seeking a skilled Cloud Engineer with a specialization in Networking to join our Cloud Engineering team supporting the Google Workspace Support project for our client. This role offers an exciting opportunity to work in a dynamic, cloud-native environment, ensuring optimal network performance, security, and scalability across cloud platforms.
Key Responsibilities:
As a Cloud Engineer (Network Specialization), you will:
- Specialize in cloud networking components, including container networking, service meshes, and load balancing across cloud providers (AWS, Azure, GCP).
- Respond to, diagnose, resolve, and track customer support queries and community support cases through phone, email, and chat.
- Utilize troubleshooting tools and techniques to establish root causes for queries and provide customer-facing root cause assessments.
- Collaborate with cross-functional teams to optimize network performance, latency, and scalability.
- Conduct internal classification queries to document problem categories and preventative actions for future analysis.
- Reactively file issue reports to Level 3 support, build documentation, procedures, and provide recommendations for code-level resolutions of complex product bugs.
- Perform community management tasks and contribute to technical forums as required by the business.
- Handle customer-specific requirements related to architectural design, providing solutions within specific product domains.
- Contribute to the development and implementation of network automation strategies using cloud-native tools and Infrastructure as Code (IaC).
Required Qualifications:
- Bachelor's degree in Engineering, preferably in Computer Science, Information Technology, or related fields.
- Minimum 2 ~ 4 years of experience in cloud engineering roles with a strong focus on networking technologies and cloud environments.
- Advanced proficiency in Kubernetes networking, service mesh solutions such as Istio, and cloud-native networking components.
- Strong understanding of load balancers, routing protocols, and network traffic optimization in cloud environments.
- Hands-on experience with Docker, Kubernetes, and container networking at an advanced level.
- Experience with cloud PaaS solutions and the ability to understand and debug application code.
- Proficiency in using packet capture and analysis tools such as tcpdump and Wireshark.
- Familiarity with cloud storage products and PaaS offerings across major cloud providers.
- Professional certifications such as AWS Certified Solutions Architect, Azure Administrator Associate, or Google Cloud Certified are a major plus.
- Internal certification: Mastery - Orange Belt (if applicable).
Technical Skills:
• Cloud Platforms: AWS, Azure, GCP (specialization in at least one).
• Networking:
- Advanced knowledge of routing protocols (BGP, OSPF, etc.).
- Cloud load balancers and traffic routing – Intermediate.
- Service meshes such as Istio – Intermediate.
- Container networking – Intermediate.
- Systems architecture and cloud infrastructure – Intermediate.
- Troubleshooting and monitoring using tcpdump, Wireshark – Intermediate.
- Containers & Orchestration:
- Docker – Basic.
- Kubernetes – Intermediate.
Preferred Experience:
- Experience with CI/CD pipeline integration for cloud networking deployments.
- Strong scripting skills in Python, Bash, or similar languages for network automation.
- Hands-on experience with cloud security principles related to network segmentation, firewalls, and zero-trust architectures.