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Network Engineer

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  • Job Title: Native Mandarin Cloud Engineer (Network Specialization)
  • NOTE: NATIVE MANDARIN IS MANDATORY
  • Location: Malaysia (Local & PRs)
  • Language- Mandarin
  • Type: Permanent job

Client & Project Overview:

We are seeking a skilled Cloud Engineer with a specialization in Networking to join our Cloud Engineering team supporting the Google Workspace Support project for our client. This role offers an exciting opportunity to work in a dynamic, cloud-native environment, ensuring optimal network performance, security, and scalability across cloud platforms.

Key Responsibilities:

As a Cloud Engineer (Network Specialization), you will:

  • Specialize in cloud networking components, including container networking, service meshes, and load balancing across cloud providers (AWS, Azure, GCP).
  • Respond to, diagnose, resolve, and track customer support queries and community support cases through phone, email, and chat.
  • Utilize troubleshooting tools and techniques to establish root causes for queries and provide customer-facing root cause assessments.
  • Collaborate with cross-functional teams to optimize network performance, latency, and scalability.
  • Conduct internal classification queries to document problem categories and preventative actions for future analysis.
  • Reactively file issue reports to Level 3 support, build documentation, procedures, and provide recommendations for code-level resolutions of complex product bugs.
  • Perform community management tasks and contribute to technical forums as required by the business.
  • Handle customer-specific requirements related to architectural design, providing solutions within specific product domains.
  • Contribute to the development and implementation of network automation strategies using cloud-native tools and Infrastructure as Code (IaC).

Required Qualifications:

  • Bachelor's degree in Engineering, preferably in Computer Science, Information Technology, or related fields.
  • Minimum 2 ~ 4 years of experience in cloud engineering roles with a strong focus on networking technologies and cloud environments.
  • Advanced proficiency in Kubernetes networking, service mesh solutions such as Istio, and cloud-native networking components.
  • Strong understanding of load balancers, routing protocols, and network traffic optimization in cloud environments.
  • Hands-on experience with Docker, Kubernetes, and container networking at an advanced level.
  • Experience with cloud PaaS solutions and the ability to understand and debug application code.
  • Proficiency in using packet capture and analysis tools such as tcpdump and Wireshark.
  • Familiarity with cloud storage products and PaaS offerings across major cloud providers.
  • Professional certifications such as AWS Certified Solutions Architect, Azure Administrator Associate, or Google Cloud Certified are a major plus.
  • Internal certification: Mastery - Orange Belt (if applicable).

Technical Skills:

• Cloud Platforms: AWS, Azure, GCP (specialization in at least one).

• Networking:

  • Advanced knowledge of routing protocols (BGP, OSPF, etc.).
  • Cloud load balancers and traffic routing – Intermediate.
  • Service meshes such as Istio – Intermediate.
  • Container networking – Intermediate.
  • Systems architecture and cloud infrastructure – Intermediate.
  • Troubleshooting and monitoring using tcpdump, Wireshark – Intermediate.
  • Containers & Orchestration:
  • Docker – Basic.
  • Kubernetes – Intermediate.

Preferred Experience:

  • Experience with CI/CD pipeline integration for cloud networking deployments.
  • Strong scripting skills in Python, Bash, or similar languages for network automation.
  • Hands-on experience with cloud security principles related to network segmentation, firewalls, and zero-trust architectures.
  • Job Title: Native Mandarin Cloud Engineer (Network Specialization)
  • NOTE: NATIVE MANDARIN IS MANDATORY
  • Location: Malaysia (Local & PRs)
  • Language- Mandarin
  • Type: Permanent job

Client & Project Overview:

We are seeking a skilled Cloud Engineer with a specialization in Networking to join our Cloud Engineering team supporting the Google Workspace Support project for our client. This role offers an exciting opportunity to work in a dynamic, cloud-native environment, ensuring optimal network performance, security, and scalability across cloud platforms.

Key Responsibilities:

As a Cloud Engineer (Network Specialization), you will:

  • Specialize in cloud networking components, including container networking, service meshes, and load balancing across cloud providers (AWS, Azure, GCP).
  • Respond to, diagnose, resolve, and track customer support queries and community support cases through phone, email, and chat.
  • Utilize troubleshooting tools and techniques to establish root causes for queries and provide customer-facing root cause assessments.
  • Collaborate with cross-functional teams to optimize network performance, latency, and scalability.
  • Conduct internal classification queries to document problem categories and preventative actions for future analysis.
  • Reactively file issue reports to Level 3 support, build documentation, procedures, and provide recommendations for code-level resolutions of complex product bugs.
  • Perform community management tasks and contribute to technical forums as required by the business.
  • Handle customer-specific requirements related to architectural design, providing solutions within specific product domains.
  • Contribute to the development and implementation of network automation strategies using cloud-native tools and Infrastructure as Code (IaC).

Required Qualifications:

  • Bachelor's degree in Engineering, preferably in Computer Science, Information Technology, or related fields.
  • Minimum 2 ~ 4 years of experience in cloud engineering roles with a strong focus on networking technologies and cloud environments.
  • Advanced proficiency in Kubernetes networking, service mesh solutions such as Istio, and cloud-native networking components.
  • Strong understanding of load balancers, routing protocols, and network traffic optimization in cloud environments.
  • Hands-on experience with Docker, Kubernetes, and container networking at an advanced level.
  • Experience with cloud PaaS solutions and the ability to understand and debug application code.
  • Proficiency in using packet capture and analysis tools such as tcpdump and Wireshark.
  • Familiarity with cloud storage products and PaaS offerings across major cloud providers.
  • Professional certifications such as AWS Certified Solutions Architect, Azure Administrator Associate, or Google Cloud Certified are a major plus.
  • Internal certification: Mastery - Orange Belt (if applicable).

Technical Skills:

• Cloud Platforms: AWS, Azure, GCP (specialization in at least one).

• Networking:

  • Advanced knowledge of routing protocols (BGP, OSPF, etc.).
  • Cloud load balancers and traffic routing – Intermediate.
  • Service meshes such as Istio – Intermediate.
  • Container networking – Intermediate.
  • Systems architecture and cloud infrastructure – Intermediate.
  • Troubleshooting and monitoring using tcpdump, Wireshark – Intermediate.
  • Containers & Orchestration:
  • Docker – Basic.
  • Kubernetes – Intermediate.

Preferred Experience:

  • Experience with CI/CD pipeline integration for cloud networking deployments.
  • Strong scripting skills in Python, Bash, or similar languages for network automation.
  • Hands-on experience with cloud security principles related to network segmentation, firewalls, and zero-trust architectures.