Recovery, PMO Operations - SPX Express
Salary undisclosed
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Job Description
- Oversee and facilitate the PTL process to ensure timely resolution of lost parcel cases.
- Analyse driver ticket performance, working with different stakeholders to ensure a smooth claim process and success rate
- Analyse data and results, identify opportunities for improvement
- Develop dashboards and tools as required
- Investigate and resolve exceptional handling parcels on daily basis
- Prior experience in operations, logistics, or a related field is preferred
- Proficiency in Microsoft Office, particularly Excel and PowerPoint
- Bachelor's degree in Business, Supply Chain Management, or a related field is preferred
- Strong interpersonal skills with the ability to engage effectively with various stakeholder
- Ability to interpret data, identify patterns, and propose actionable solutions.
Job Description
- Oversee and facilitate the PTL process to ensure timely resolution of lost parcel cases.
- Analyse driver ticket performance, working with different stakeholders to ensure a smooth claim process and success rate
- Analyse data and results, identify opportunities for improvement
- Develop dashboards and tools as required
- Investigate and resolve exceptional handling parcels on daily basis
- Prior experience in operations, logistics, or a related field is preferred
- Proficiency in Microsoft Office, particularly Excel and PowerPoint
- Bachelor's degree in Business, Supply Chain Management, or a related field is preferred
- Strong interpersonal skills with the ability to engage effectively with various stakeholder
- Ability to interpret data, identify patterns, and propose actionable solutions.
About Shopee
| Size | More than 5000 |
| Industry | Broadline Retail |
| Location | Singapore |
| Founded | 5 February 2015 |