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Social Media and Events Manager

Salary undisclosed

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Key Responsibilities:

Social Media Management

  • Develop and execute a social media strategy aligned with BookXcess' brand identity and business goals.
  • Create, curate, and manage engaging content (text, images, videos, and graphics) across all platforms (Facebook, Instagram, TikTok, LinkedIn, Twitter, etc.).
  • Monitor social media trends, audience behavior, and competitor activities to enhance engagement and reach.
  • Interact with followers, respond to inquiries, and build a strong online community.
  • Collaborate with internal teams to promote new book releases, store openings, and special promotions.
  • Analyze performance metrics and optimize content strategies based on insights.

Events Planning & Execution

  • Conceptualize, plan, and execute engaging in-store and online events, including book launches, author signings, reading sessions, and community workshops.
  • Coordinate with authors, publishers, partners, and vendors to create memorable experiences.
  • Manage event logistics, including scheduling, budgeting, and marketing promotions.
  • Develop event promotional materials and leverage digital channels for maximum outreach.
  • Ensure smooth on-ground execution and customer engagement during events.
  • Track event performance and generate post-event reports to evaluate success and areas for improvement.

Collaboration & Brand Building

  • Work closely with the marketing and merchandising teams to align campaigns with business objectives.
  • Build relationships with influencers, bloggers, and media to increase brand visibility.
  • Drive partnerships with schools, libraries, and communities to promote reading culture.

Qualifications & Skills:

  • Minimum 3-5 years of experience in social media management, event planning, or marketing (preferably in retail or lifestyle industries).
  • Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
  • Strong understanding of social media platforms, content creation, and engagement strategies.
  • Excellent writing, editing, and storytelling skills.
  • Experience with social media analytics tools and event management software.
  • Creative thinker with strong problem-solving skills.
  • Ability to work independently and manage multiple projects in a fast-paced environment.
  • Strong interpersonal skills and ability to engage with diverse audiences.
  • Passion for books, literature, and fostering a reading community is a plus.

Benefits:

  • Competitive salary and benefits package commensurate with experience.
  • Opportunity to work in a dynamic and fast-paced industry with a leading book retailer and event organizer.
  • Be part of a passionate team dedicated to the world of books and making a significant impact.

Working Conditions:

  • This position will be based at our HQ office in Section 33, Shah Alam.
  • Personal transportation to the office is required as there is limited public transportation in the area.
  • Working days are Monday to Friday, 9am to 6pm
  • The candidate should be prepared for flexibility when required, including working extra hours and weekends, to ensure the successful execution of time-sensitive initiatives.
  • The candidate may be required to be on-site at our events and long hours.
  • The candidate should be available to work on weekends/public holidays when events fall on weekends/public holidays.

Key Responsibilities:

Social Media Management

  • Develop and execute a social media strategy aligned with BookXcess' brand identity and business goals.
  • Create, curate, and manage engaging content (text, images, videos, and graphics) across all platforms (Facebook, Instagram, TikTok, LinkedIn, Twitter, etc.).
  • Monitor social media trends, audience behavior, and competitor activities to enhance engagement and reach.
  • Interact with followers, respond to inquiries, and build a strong online community.
  • Collaborate with internal teams to promote new book releases, store openings, and special promotions.
  • Analyze performance metrics and optimize content strategies based on insights.

Events Planning & Execution

  • Conceptualize, plan, and execute engaging in-store and online events, including book launches, author signings, reading sessions, and community workshops.
  • Coordinate with authors, publishers, partners, and vendors to create memorable experiences.
  • Manage event logistics, including scheduling, budgeting, and marketing promotions.
  • Develop event promotional materials and leverage digital channels for maximum outreach.
  • Ensure smooth on-ground execution and customer engagement during events.
  • Track event performance and generate post-event reports to evaluate success and areas for improvement.

Collaboration & Brand Building

  • Work closely with the marketing and merchandising teams to align campaigns with business objectives.
  • Build relationships with influencers, bloggers, and media to increase brand visibility.
  • Drive partnerships with schools, libraries, and communities to promote reading culture.

Qualifications & Skills:

  • Minimum 3-5 years of experience in social media management, event planning, or marketing (preferably in retail or lifestyle industries).
  • Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
  • Strong understanding of social media platforms, content creation, and engagement strategies.
  • Excellent writing, editing, and storytelling skills.
  • Experience with social media analytics tools and event management software.
  • Creative thinker with strong problem-solving skills.
  • Ability to work independently and manage multiple projects in a fast-paced environment.
  • Strong interpersonal skills and ability to engage with diverse audiences.
  • Passion for books, literature, and fostering a reading community is a plus.

Benefits:

  • Competitive salary and benefits package commensurate with experience.
  • Opportunity to work in a dynamic and fast-paced industry with a leading book retailer and event organizer.
  • Be part of a passionate team dedicated to the world of books and making a significant impact.

Working Conditions:

  • This position will be based at our HQ office in Section 33, Shah Alam.
  • Personal transportation to the office is required as there is limited public transportation in the area.
  • Working days are Monday to Friday, 9am to 6pm
  • The candidate should be prepared for flexibility when required, including working extra hours and weekends, to ensure the successful execution of time-sensitive initiatives.
  • The candidate may be required to be on-site at our events and long hours.
  • The candidate should be available to work on weekends/public holidays when events fall on weekends/public holidays.