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[Unlock Potential!] Customer Support Executive - Kulim (Ref ID:13130)

  • Full Time, onsite
  • AGENSI PEKERJAAN EEEVO RECRUIT SDN. BHD.
  • Subang Jaya, Malaysia
RM 4,600 - RM 7,700 / month

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Job description:

  • Handle sales inquiries and prepare quotations.
  • Respond to RFQs and follow-up to secure orders.
  • Issue purchase orders and sales documentation.
  • Coordinate with local and overseas customers/suppliers.
  • Track and ensure timely delivery of orders.
  • Manage shipment arrangements and documentation.
  • Maintain customer profiles and job files.
  • Coordinate appointments with customers.
  • Build and maintain customer relationships.
  • Follow up on customer payments as needed.
  • Update ERP system and monitor data.
  • Analyze and report customer support division results.
  • Develop work instructions and provide travel arrangements.
  • Provide general administrative support to the team and engineering department.
  • Collaborate with sales, field support, and inter-company personnel.
  • Negotiate with group company personnel.
  • Support the launch of the new Customer Support Center, including rule creation and schedule management.

Requirements:

  • Education Background: Degree in Business Administration, Sales or other fields
  • Years of experience: At least 2 years of working experience in related field
  • Can speak Japanese (JLPT N2 and above)
  • Possess own transport with valid driving license

Additional Information:

Company Industry: Manufacturer

Working Location: Kulim, Kedah

Working hours:

Monday - Friday 8.30 am - 5.30pm

Click on "APPLY NOW”, if you are interest in this position.

*For those who shortlisted will be contacted. Thank you for your application!!!

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM4,600.00 - RM7,700.00 per month

Benefits:

  • Health insurance

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Application Question(s):

  • What is your expected salary?

Education:

  • Bachelor's (Preferred)

Experience:

  • Sales Coordinator: 1 year (Preferred)
  • Manufacturing: 2 years (Preferred)

Language:

  • Japanese (Required)