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Jobs or company...

Service Automation Engineer (Splunk/Geneos) | 8423

RM 6,000 - RM 7,000 / month
Checking job availability...
Original
Simplified

BUDJET AROUND RM6K for local and RM7K for Expat

Work on-site KL Mid valley

Open to any nationality with first priority Local, others will be low priority

Notice period not more than 45 days

L2 8+ Years / 6+ Years

Must Have:

6+ years of experience in service automation, monitoring, and performance management, with a strong background in Splunk and ITRS Geneos Gateway Configuration.

Technical Skills:

Hands-on experience with Splunk for monitoring, log aggregation, and performance analysis.

Strong experience configuring and managing ITRS Geneos Gateway, including integrating it with other monitoring tools and IT systems.

Proficiency in writing automation scripts using languages such as Python, Bash, or PowerShell to automate monitoring and performance tasks.

Familiarity with monitoring best practices, such as thresholds, alerts, and proactive performance monitoring.

Experience integrating monitoring systems with ITSM tools for incident management and automation.

Understanding of databases and SQL for troubleshooting and optimizing monitoring solutions.

Requirements

Must Have:

6+ years of experience in service automation, monitoring, and performance management, with a strong background in Splunk and ITRS Geneos Gateway Configuration.

Technical Skills:

Hands-on experience with Splunk for monitoring, log aggregation, and performance analysis.

Strong experience configuring and managing ITRS Geneos Gateway, including integrating it with other monitoring tools and IT systems.

Proficiency in writing automation scripts using languages such as Python, Bash, or PowerShell to automate monitoring and performance tasks.

Familiarity with monitoring best practices, such as thresholds, alerts, and proactive performance monitoring.

Experience integrating monitoring systems with ITSM tools for incident management and automation.

Understanding of databases and SQL for troubleshooting and optimizing monitoring solutions.

Nice-to-Have:

Experience with other service automation tools or orchestration platforms.

Familiarity with cloud-based monitoring solutions (e.g., AWS CloudWatch, Azure Monitor).

Knowledge of CI/CD pipelines and their integration with monitoring and automation systems.

Experience with ITIL best practices in service management and automation.

Certifications in Splunk, ITRS Geneos, or other monitoring-related tools are a plus. We are looking for a skilled Service Automation Engineer to join our team in Kuala Lumpur. This is an exciting opportunity to work on automating and enhancing the monitoring and performance systems within a dynamic IT environment. You will leverage your expertise in Splunk and ITRS Geneos Gateway Configuration to improve service reliability, monitoring, and automation processes. The role requires strong technical skills and the ability to work collaboratively with cross-functional teams.

What You’ll Be Doing

Implement and maintain service automation processes to streamline IT service management workflows and reduce manual intervention.

Leverage Splunk to monitor, analyze, and troubleshoot performance issues, ensuring systems are optimized and running efficiently.

Configure, manage, and optimize ITRS Geneos Gateway for real-time monitoring and proactive issue resolution.

Collaborate with stakeholders to design and implement automated monitoring solutions tailored to business needs and IT requirements.

Analyze monitoring data and performance metrics, generating reports and alerts to ensure system reliability.

Create and maintain automation scripts and workflows to improve operational efficiency and reduce human error in service operations.

Develop dashboards and visualizations using Splunk to provide actionable insights into system performance and application health.

Troubleshoot and resolve incidents related to service automation tools, ensuring quick recovery and minimal impact on business operations.

Support the integration of automation systems with ITSM and other monitoring tools for seamless performance management.

Continuously improve and optimize existing automation workflows and monitoring processes to ensure scalability and efficiency.

Work with cross-functional teams to ensure seamless coordination in the implementation of automation initiatives across the organization.

What We’re Looking For

Experience: 6+ years of experience in service automation, monitoring, and performance management, with a strong background in Splunk and ITRS Geneos Gateway Configuration.

Technical Skills:

Hands-on experience with Splunk for monitoring, log aggregation, and performance analysis.

Strong experience configuring and managing ITRS Geneos Gateway, including integrating it with other monitoring tools and IT systems.

Proficiency in writing automation scripts using languages such as Python, Bash, or PowerShell to automate monitoring and performance tasks.

Familiarity with monitoring best practices, such as thresholds, alerts, and proactive performance monitoring.

Experience integrating monitoring systems with ITSM tools for incident management and automation.

Understanding of databases and SQL for troubleshooting and optimizing monitoring solutions.

Nice-to-Have:

Experience with other service automation tools or orchestration platforms.

Familiarity with cloud-based monitoring solutions (e.g., AWS CloudWatch, Azure Monitor).

Knowledge of CI/CD pipelines and their integration with monitoring and automation systems.

Experience with ITIL best practices in service management and automation.

Certifications in Splunk, ITRS Geneos, or other monitoring-related tools are a plus. - 8+ Years / 6+ Years Local: 6000 MYR / Month

Expat: 7000 MYR / Month Immediate to 45 Days L2

Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM6,000.00 - RM7,000.00 per month

Schedule:

  • Holidays
  • Monday to Friday
  • Weekend jobs

Work Location: In person