Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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IT Production Support

Salary undisclosed
Checking job availability...
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#LI-GM

Job Title: IT Production Support

Years of Experience: 1-3+ years of experience working either in IT service management, or a similar role (technical help desk, Incident management)

Location: Kuala Lumpur & Other Location

Main Responsibilities:

  • Support business operations area on functional issues raised on their areas by improving or performing systems configurations in order to resolve them with the help of the necessary providers / vendors or IT teams.

  • Quality and support to solve technical incidents (Minor and major incident) for infrastructure support- and the related providers. All of it in accordance with group processes and procedures.

  • Monitor, analyze and reports root cause of system/ production disruption and include recommendations to prevent the reoccurrence of glitches and defects with the help of the necessary providers / vendors or IT teams.

  • Monitor and test functionally the applications perimeter used in the business area.

  • Keep communication and information up to date to their business users and also other IT teams as well as operational risk (through the major incident process)

  • Be aware and participate to change management/release planning to follow on a day to day / week to week basis any possible disruptions of production on given perimeter.

  • Coordination of testing and sanity checks during weekend changes and releases as well as daily IT operational checks.

  • Enrich procedures & documentation about production issues and resolved case. Keep processes


Required Skills:

  • Strong IT background (either in applicative development or in infrastructure area)

  • Understand or experience in datafeeding: MQ, FTPs,

  • Understand or experience in SQL (preferably Oracle): Standard query like select or update

  • Understand or experience in IT incident and problem management procedures of a defined perimeter (preferably in banking/finance or insurance)

  • Strong knowledge (& reporting) of IT ticketing system like Remedy, Service Now and Jira

  • Excellent people skills and ability to collaborate inter teams and several providers

  • Strong problem solving, analytical, and time management skills as well as resistant to pressure.

  • Strong written and oral communication skills.