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Senior Product & Business Analyst

RM 5,000 - RM 7,000 / month

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Job Description for Senior Product & Business Analyst (Malaysian local staff Only)

We are looking for a highly motivated Senior Product & Business Analyst to drive the product planning by bridging business needs with technical execution. This Permanent role involves defining and prioritizing product requirements, collaborating with stakeholders, and ensuring seamless communication between business and development teams.

As part of the team, you will own the product backlog, define features, and ensure alignment with business goals, at the same time you will gather and analyse requirements, identify opportunities for improvement, and ensure successful of product development for implementation.

Key Responsibilities

1. **Define product strategy and roadmap

  • Identify product road map (product enhancement list)
  • Work closely with Pre-sales, Implementation and Support team to gather requirements for enhancements

2. **Assist the team to deliver a winning product

  • Create good stories or requirement specification based on roadmap and prioritized features after detail study
  • Lead all the discussions with external parties on 3rd party system interfacing
  • Identify gaps, inefficiencies, and opportunities for process improvements.
  • Work closely with development team, e.g.: conduct Product Grooming and Planning to explain the requirements
  • Run beta and pilot programs with early-stage products and samples (verification)
  • Bring product quality to an acceptable level for healthcare market within the region

3. **Internal briefing and training on product improvements

  • Develop and maintain quick guide for newly released functionalities.
  • Briefing and training to Sales team, Partners, Implementation and Support team on new features, when required

4. **Assist Sales team in selling cycle

  • Responding on RFP
  • Perform product demos to potential customers
  • Maintain a good demo environment
  • Be an expert with respect to the competition

5. **Others

  • Develop process flows and use cases to support requirement gathering and solution design.
  • Work with developers and QA teams to ensure solutions meet business needs.
  • Support change management efforts by assisting in training, documentation, and stakeholder communication.
  • Assist Implementation on projects activities, when required
  • Perform any tasks that assigned by reporting officer

Collaboration & Communication:

  • Act as a liaison between technical and business teams to ensure alignment.
  • Present findings, insights, and recommendations to stakeholders in a clear and actionable manner.
  • Facilitate sprint planning, backlog grooming, and review meetings as needed.
  • Maintain strong relationships with both internal and external stakeholders.

Qualifications & Skills Required:

  • Bachelor's degree in Business, Computer Science, Information Technology, or a related field.
  • 3+ years of experience as a Product Owner, Business Analyst, or in a similar role.
  • Experience with SQL and Jira
  • Understanding of software development life cycle (SDLC) and UX/UI principles.
  • Strong knowledge of Agile methodologies (Scrum, Kanban).
  • Experience in writing user stories, acceptance criteria, and process documentation.
  • Ability to translate business needs into clear technical requirements.
  • Excellent problem-solving, analytical, and critical-thinking skills.
  • Strong communication, facilitation, and stakeholder management skills.

Preferred:

  • Certifications such as Certified Scrum Product Owner (CSPO)
  • Experience in Healthcare, Revenue Cycle Management and Material Management will be an advantage

If you are interested, feel free to drop me your resume at [email protected] or Mr. Hari-010-3616414.

Job Types: Full-time, Permanent

Pay: RM5,000.00 - RM7,000.00 per month

Schedule:

  • Monday to Friday

Work Location: In person