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Customer Care Executive - Mandarin Speaker

RM 2,600 - RM 3,500 / month

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Responsibilities:

  • Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers.
  • Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents.
  • Assist sales order processing and follow up on delivery status of orders and track on collection.
  • Coordinate with logistics department to ensure on-time delivery to customer.
  • Liaise with customers to provide update order status.
  • Process sales data, sales progress reports and other sales related records and reports.

Requirements:

  • Diploma / Degree in any discipline.
  • Computer literate and proficient in MS Word, MS Excel and MS Power Point.
  • Good communication and interpersonal skills.
  • Self-motivated, independent and possess initiative.
  • Fresh graduates will only be considered.

Job Type: Full-time

Pay: RM2,600.00 - RM3,500.00 per month

Benefits:

  • Free parking
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Ability to commute/relocate:

  • Bandar Baru Bangi: Reliably commute or planning to relocate before starting work (Preferred)

Language:

  • Mandarin (Required)