Senior Management Support Executive

About This Role:

As a Senior Management Support Executive, you will be responsible for ensuring the smooth administration and success of the Operations department.

You Will Work On:

• Ensuring Accounting Superhero’s services are delivered timely, on budget and complement to client’s standards and expectations.
• Ensuring the department’s adherence to project deadlines laid out by clients.
• Assisting the head of department in managing the departmental strategies and administrative work of the department.

Responsibilities:

• Assist the Operations team in ensuring all clients’ deadlines are tracked and assist in coordinating jobs within Operations department so that clients’ deadlines are met;
• Assist the Operations department in monthly allocation of jobs and ensuring department targets are met;
• Keep track of clients on monthly plans and ensure renewal done before contract expiry;
• Ensuring that all open jobs and job billings are kept on track;
• In charge of clients’ accounting records movements;
• Ensure clients’ onboarding tasks are completed smoothly;
• Assist the formulation of strategies and plans for the Operations department.
• Assist in the planning and executing projects related to Operations department;
• Ensure clients' communication are being attended to timely by Operations department;
• Be a Liaison Officer between Operations department with other departments in the organization;
• Monitor strict adherence to SOPs across all ongoing tasks.
• Assist the management in providing comprehensive oversight of the Operations department and its personnel;
• Manage the reporting of the Operations department's performance to the management;
• Assist the Operations Head of Department in keeping track and reporting of department's KPIs;
• Prepare management reports including minutes of management meeting;
• Support the Operations team where required;

You will also be involved in other tasks as may be assigned or allocated to you by your supervisor/reporting officer from time to time including any administrative matters.

Requirements:

• Candidate must possess at least Degree in Business Administration or related field
• Required language(s): English
• Work experience in other similar roles with an experience of 3-5 years;
• Comfortable liaising with clients
• Highly computer literate in Microsoft Apps (especially Excel), Xero and other various accounting softwares
• Understanding of office management and basic accounting procedures
• Able to manage multiple tasks and priorities simultaneously
• Experience in process improvement and cost-saving initiatives
• Able to work independently and as a team
• Able to meet deadlines
• Have an excellent good interpersonal and analytical skills, and
• Have strong work ethics.

Accounting Superhero Benefits:

Exact benefits vary depending on location. That said, all our employees in the above position receive the following:

• Group Hospitalization & Surgical Insurance.
• Flexible Working Arrangements
• Base of 12 days paid annual leave and 14 days medical leave.
• Medical reimbursement (subject to annual cap).

Job Type: Full-time

Pay: RM3,500.00 - RM4,500.00 per month

Schedule:

• Monday to Friday

Work Location: In person

Expected Start Date: 04/01/2025