
Senior Scrum Master
Job Description:
The Senior Scrum Master is responsible for ensuring that Agile principles and practices are effectively implemented within the web development team, enabling smooth collaboration and efficient delivery of the corporate uefa.com, WePlayStrong, PlayMakers and UC3. This person plays a critical role in facilitating Agile ceremonies, removing obstacles, and fostering a culture of continuous improvement. Given the scale and pressure of the project—managing a high-traffic global website with millions of users—the Scrum Master must be highly organized, proactive, and capable of handling fast-changing priorities.
Key Responsibilities:
Agile Facilitation & Team Support
- Ensures the correct implementation of Scrum and Agile best practices within the team
- Facilitates Agile ceremonies, including Daily Stand-ups, Sprint Planning, Reviews, and
- Retrospectives.
- Works closely with the Product Owner to organize and optimize the backlog, ensuring the team is aligned with the project goals.
- Encourages self-organization within the development team, ensuring they work efficiently and autonomously.
Delivery & Performance Optimization:
- Tracks velocity and other Agile metrics to assess team performance and identify areas for improvement.
- Identifies and removes impediments to ensure smooth sprint execution.
- Ensures deadlines are met while maintaining quality standards, especially when dealing with high-pressure, event-driven timelines.
- Supports the team in adapting to shifting priorities, particularly during major sports events that require real-time adjustments.
Collaboration & Communication
- Helps align the development process with the broader strategy of UEFA Digital, working closely with Product Owners, UX Designers, Developers, and Business Stakeholders.
- English proficiency is essential, as the Scrum Master must facilitate discussions with international teams.
Continuous Improvement & Agile Coaching
- Fosters a culture of continuous improvement by identifying inefficiencies and suggesting process enhancements.
- Encourages the adoption of Agile mindsets across the organization, coaching team members on Agile principles when necessary.
- Drives retrospectives that lead to actionable insights and measurable improvements.
Travel & Face-to-Face Collaboration
Given the distributed nature of the team, the Scrum Master must be available to travel every three months for 2-3 days to participate in in-person team meetings and planning sessions.
Key Skills & Experience
- 5-7+ years of experience as a Scrum Master in software development teams, ideally in high-traffic digital platforms.
- Strong Agile methodologies (Scrum) knowledge backed by certifications like PSM, CSM, or equivalent.
- Experience in sports-related or event-driven projects, where the ability to manage tight deadlines and sudden changes is critical.
Excellent soft skills:
- Communication, conflict resolution, and leadership.
- Strong organizational and time-management skills to ensure efficiency and delivery without micromanagement.
- Proficiency in JIRA, Confluence, and similar Agile tools.
- Fluent in English (C1/C2 level) to manage communications with global teams.
- Experience working in distributed and remote teams.
Job Types: Full-time, Contract
Contract length: 12 months
Pay: RM10,000.00 - RM12,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
- Weekend jobs
Experience:
- Scrum Master in software development teams: 5 years (Preferred)
Language:
- English (Preferred)
Location:
- Cyberjaya (Preferred)
Work Location: In person