
Airport Customer Service Specialist
RM 2,200 - RM 2,200 / month
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Responsibilities:
- Operate counters at airport to perform Foreign Currency Exchange & Money Transfer
- Manage significant amounts of cash in various currencies.
- Introduce products to customers.
- Identify and evaluate customer needs to achieve satisfaction.
- Provide accurate, valid and complete information by using the right methods/tools
- Deal with client complaints, offer suitable answers and alternatives in a timely manner, and follow up to ensure resolution.
- Adhere to communication protocols, rules, and regulations.
Requirements:
- Minimum SPM and/or Diploma holder.
- Fresh graduate is encouraged to apply.
- Comfotable with shifts and travelling to airport (KLIA2)
- Good command of written and spoken English
- Good customer service skills along with effective interpersonal and communication skills.
- Added advantaged to those that have experience with customer services and cash handling
Location: KLIA 2, Sepang, Malaysia
Employment Type: Full Time, Permanent
Intake Date: 10 March 2025
Salary Package:
- (Basic) RM2,000 + (Transportation Allowance) RM200 + (Night shift Allowance) RM200 + Commission
Benefits:
- Sales bonus
- Performance bonus
- In-patient and out-patient treatment for self and family
Working Hours
- Monday to Sunday (5 days work & 2 days off on rotation)
- Rotational shift 8 hours work + 1 hour break
- Shift timings:
1) Morning shift 6am to 3pm
2) Noon shift 2pm to 11pm
3) Night shift 10pm to 7am
Job Types: Full-time, Permanent
Pay: From RM2,200.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Fixed shift
- Night shift
- Rotational shift
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
Application Question(s):
- Are you able to start immediately? (If No, what is your notice?)
Work Location: In person