Pre-Sales Consultant
RM 6,000 - RM 8,000 / month
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Key Responsibilities:
Pre-Sales Support:
- Act as a technical consultant for customers during the sales process, ensuring their needs align with our communication solutions.
- Deliver compelling product demonstrations, presentations, and Proof-of-Concept (PoC) solutions to prospects.
- Work closely with the sales team to develop and pitch customized solutions that address customer pain points.
- Respond to RFPs, RFQs, and RFIs, ensuring proposals meet technical and business requirements.
Solution Design & Consultation:
- Assess customer requirements and translate them into technical solutions using our communication platforms (e.g., UCaaS, VoIP, Contact Center, Cloud Communications, etc.).
- Develop architecture diagrams, solution roadmaps, and cost estimates for proposed implementations.
- Provide insights on emerging communication technologies and recommend solutions that align with market trends.
Stakeholder Collaboration:
- Work with product management and engineering teams to ensure our solutions align with customer demands.
- Partner with marketing teams to provide input on go-to-market strategies and technical content creation.
- Engage with post-sales and implementation teams to ensure smooth deployment of solutions.
Industry & Technical Knowledge:
- Stay updated on industry trends in Unified Communications, Contact Center solutions, SIP, Cloud Telephony, and other enterprise communication technologies.
- Attend industry conferences, webinars, and training to maintain a competitive edge in communication technologies.
Qualifications & Requirements:
- Bachelor’s degree in Telecommunications, IT, Engineering, Business, or a related field.
- 3-7 years of experience in Pre-Sales, Solution Engineering, or Technical Consulting within the communications or telecommunications industry.
- Strong knowledge of communication technologies such as VoIP, UCaaS, CCaaS, SIP, WebRTC, PBX, Contact Centers, and Cloud Telephony.
- Excellent communication and presentation skills to articulate complex solutions to both technical and non-technical stakeholders.
- Hands-on experience with communication solutions like Panasonic, NEC, or Avaya is a plus.
- Strong problem-solving skills and ability to tailor solutions to meet customer business objectives.
- Willingness to travel for client meetings, workshops, and sales engagements
Job Type: Full-time
Pay: RM6,000.00 - RM8,000.00 per month