
Customer Service Consultant (Local Bank)
RM 2,000 - RM 4,000 / month
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Role Function:
* Attend to inbound calls in a contact centre environment.
* Able to provide a high service level by interacting with international customers with an aim to achieve maximum customer satisfaction.
* Able to resolve customer queries and issues with an aim to provide a first call resolution.
* A good listener with an ability to establish a good report with the customers as well as attending to their needs to offer relevant
product, services, and solutions from the brand.
* Have a strong sense of ownership, responsibility, and integrity.
Job Types: Full-time, Contract
Contract length: 12 months
Pay: RM2,000.00 - RM4,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
- Monday to Friday
Supplemental Pay:
- Commission pay
- Overtime pay
Application Question(s):
- Are you able to work on rotational shift?
Education:
- Diploma/Advanced Diploma (Preferred)
Language:
- English (Required)
- Bahasa (Required)
Work Location: In person