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Customer Care Assistant

  • Full Time, onsite
  • Pathology & Clinical Laboratory (M) Sdn Bhd
  • Petaling Jaya, Malaysia
RM 2,000 - RM 3,000 / month

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Job scopes

  • To handle in-bound calls and answer enquiries related to company's products and services thru online platform
  • Manage complaints from customers based on company SOP
  • To monitor customers surveys and feedbacks
  • Recommend improvement to customer services.
  • To undertake any other duties assigned by the superior.

Job Type: Full-time

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday
  • Weekend jobs

Supplemental Pay:

  • Attendance bonus

Work Location: In person