Epicareer Might not Working Properly
Learn More

Assistant Manager - Front Office

RM 2,300 - RM 2,300 / month

Checking job availability...

Original
Simplified

Assistant Manager - Front Office

Requirements

  • Able to work on night shift
  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Sets a positive example for guest relations.
  • Displays outstanding hospitality skills.
  • Empowers employees to provide excellent customer service.
  • Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
  • Provides feedback to employees based on observation of service behaviors.
  • Handles guest problems and complaints effectively.
  • Interacts with guests to obtain feedback on product quality and service levels
  • Able to work on weekend and public holiday.
  • Good command in English and Bahasa Malaysia

Benefits

  • Night Allowance
  • 2 Off Day Per Week
  • Duty Meal
  • Outpatient Medical
  • Hotels Worldwide Staff Room Rate Discount

Job Types: Full-time, Permanent

Pay: From RM2,300.00 per month

Benefits:

  • Maternity leave
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Night shift
  • Rotational shift

Ability to commute/relocate:

  • Kuantan: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)