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System SME- Monitoring

RM 8,000 - RM 12,000 / month

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Monitoring System SME

Objective

  • Improve reliability, quality, and time-to-market of our infrastructure hosting services
  • Measure and optimize system and application performance, enable end-to-end visibility, and innovating for continual improvement
  • Run the production environment by monitoring availability and taking a holistic view of system health

Responsibilities

  • Configure and implement E2E monitoring solution for applications and infrastructure
  • Configure and maintain log analytic tool for applications and infrastructure
  • Ability to receive a briefing from various stakeholders of varying technical knowledge and develop mock-up views to build workable dashboards following a defined methodology
  • Organize and deliver monitoring knowledge sharing with application and infra teams
  • Identify automation opportunities and advise Cachemire automation teams to implement those automations, e.g., monitoring agent setup, monitoring target auto-discovery, etc.

Required skills and qualifications

  • 3-5 years’ experience in IT operation and maintenance
  • Hands-on experience with Grafana, Zabbix, Azure Monitor and ELK Log Management
  • Experienced with large scale monitoring system set up and maintenance
  • Good exposure to commonly used ITSM tools, PagerDuty and ServiceNOW
  • Basic understanding of public cloud knowledge, including IaaS, PaaS, SaaS
  • Proactive approach to identifying problems, performance bottlenecks, and areas for improvement
  • Good communication skills in English to align with Regional team and local delivery partners.

Preferred skills and qualifications

  • Previous success in maintaining monitoring system
  • Automated configuration management (like Ansible, Azure Automation) is a plus

Job Type: Contract
Contract length: 12 months

Pay: RM8,000.00 - RM12,000.00 per month

Experience:

  • IT operation and maintenance: 3 years (Preferred)
  • system SME: 5 years (Preferred)
  • Log Management: 1 year (Preferred)
  • Azure Monitor and ELK: 1 year (Preferred)
  • Grafana,: 1 year (Preferred)
  • Zabbix,: 1 year (Preferred)