
System SME- Monitoring
RM 8,000 - RM 12,000 / month
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Monitoring System SME
Objective
- Improve reliability, quality, and time-to-market of our infrastructure hosting services
- Measure and optimize system and application performance, enable end-to-end visibility, and innovating for continual improvement
- Run the production environment by monitoring availability and taking a holistic view of system health
Responsibilities
- Configure and implement E2E monitoring solution for applications and infrastructure
- Configure and maintain log analytic tool for applications and infrastructure
- Ability to receive a briefing from various stakeholders of varying technical knowledge and develop mock-up views to build workable dashboards following a defined methodology
- Organize and deliver monitoring knowledge sharing with application and infra teams
- Identify automation opportunities and advise Cachemire automation teams to implement those automations, e.g., monitoring agent setup, monitoring target auto-discovery, etc.
Required skills and qualifications
- 3-5 years’ experience in IT operation and maintenance
- Hands-on experience with Grafana, Zabbix, Azure Monitor and ELK Log Management
- Experienced with large scale monitoring system set up and maintenance
- Good exposure to commonly used ITSM tools, PagerDuty and ServiceNOW
- Basic understanding of public cloud knowledge, including IaaS, PaaS, SaaS
- Proactive approach to identifying problems, performance bottlenecks, and areas for improvement
- Good communication skills in English to align with Regional team and local delivery partners.
Preferred skills and qualifications
- Previous success in maintaining monitoring system
- Automated configuration management (like Ansible, Azure Automation) is a plus
Job Type: Contract
Contract length: 12 months
Pay: RM8,000.00 - RM12,000.00 per month
Experience:
- IT operation and maintenance: 3 years (Preferred)
- system SME: 5 years (Preferred)
- Log Management: 1 year (Preferred)
- Azure Monitor and ELK: 1 year (Preferred)
- Grafana,: 1 year (Preferred)
- Zabbix,: 1 year (Preferred)