Trilingual Customer Sales Representative (English-Mandarin-Cantonese) | Web Hosting Account
Salary undisclosed
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- Responsible for answering, resolving customer issues, and upselling through chat within a growing customer base.
- Identify and relate with various customer needs and scenarios.
- Provide customers resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner.
- Utilize various client-based tools and applications for customer management and servicing.
- Transfer customers to appropriate departments when required.
- Work and partner with others within a team-based environment.
- Achieve and maintain required metrics and goals.
- Requires good English skills, excellent in Mandarin and Cantonese speaking.
Job Types: Full-time, Permanent
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
Language:
- English (Required)
- Mandarin (Required)
- Cantonese (Required)
Work Location: In person