Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
T

Telecoms Engineer (Genesys) - Fully Work From Home Up to RM8K Basic

  • Full Time, remote
  • Trinity Workforce Solution Sdn Bhd
  • Damansara Jaya, Malaysia
RM 8,000 - RM 9,000 / month
Checking job availability...
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Simplified

Telecoms Engineer (Voice Engineer) - Fully Work From Home

Basic Salary Range: RM 8,000 - RM 9,000

Shift Allowance & WFH Allowances Provided

Contract for 6 Months - Will absorb to permanent after 6 months

Working Hours: 11:30pm - 8:00am (Night Shift Only) MYT

Duties and Responsibilities

  • Research, plan and implement Voice projects and communicate to all Business stakeholders.
  • Be proactive and identify, troubleshoot voice and contact center issues.
  • Ability to develop and deploy omnichannel flows (IVR, Chat, Email etc) in Genesys Cloud Architect.
  • Configure new tools, process and workflows to meet business needs
  • Coordinating telecommunications changes with corporate users
  • Maintain documentation for all telecommunications systems / devices
  • System capacity planning - Trunking, ports, and licenses
  • Work and troubleshoot on internal Telecommunication ticket system
  • Work with business stakeholders and vendors
  • Manage cloud-based telecom infrastructure, SIP trunks, WebRTC, Toll-free numbers etc
  • Have excellent interpersonal skills and work closely with and share knowledge with wider teams
  • Experience managing Session Border Controllers (SBCs)
  • Experience with Unified Communications & Collaboration platforms (Microsoft Teams)
  • Be part of the Voice on Call Rot

Requirement:

  • Minimum 2 years working with Genesys Cloud Products
  • Genesys cloud certified Professional (GCP-GC) is required.
  • Knowledge of Avaya would be advantageous.
  • Excellent communication skills, both verbal and written
  • Experienced in Genesys Architect, WFM, QM, Reporting, Chatbots and CRM systems.
  • Experienced in ACD, call center environments.
  • Good working knowledge of TCP/IP, DHCP and QoS
  • Good working Knowledge of Telephony infrastructure – SBCs, POTS, ISDN, PRI, voice channels
  • SIP troubleshooting experience

Job Types: Full-time, Contract
Contract length: 6 months

Pay: RM8,000.00 - RM9,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development
  • Work from home

Schedule:

  • Night shift

Application Question(s):

  • Are you a Genesys cloud certified Professional (GCP-GC) ?

Education:

  • Diploma/Advanced Diploma (Required)

Experience:

  • Genesys Cloud Products: 2 years (Required)

Work Location: In person