Customer Service Representative Inbound
Position : Customer Service English and Bahasa Melayu
Permanent Role directly with client
Location: Cyberjaya
Salary
Basic 2025RM + up too 300RM KPI + up too 300RM night Shift + attendance allowance 100RM
Responsibilities
Respond to customer inquiries in a timely and professional manner
Provide accurate information about products and services
Resolve customer issues
Escalate complex problems to the appropriate department
Follow up with customers on unresolved issues
Participate in meetings with the customer service team to discover new communication tactics
Position : Customer Service English and Bahasa Melayu
Permanent Role directly with client
Location: Cyberjaya
Salary
Basic 2025RM + up too 300RM KPI + up too 300RM night Shift + attendance allowance 100RM
Responsibilities
Respond to customer inquiries in a timely and professional manner
Provide accurate information about products and services
Resolve customer issues
Escalate complex problems to the appropriate department
Follow up with customers on unresolved issues
Participate in meetings with the customer service team to discover new communication tactics