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Assistant Manager, Human Resources

Salary undisclosed

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We’re seeking a dynamic HR Specialist where you’ll play a key role in managing employee relations and overseeing the day-to-day operations. If you’re passionate about fostering a positive workplace culture and driving organizational success, we’d love to hear from you!

Key Responsibilities

  • The role involves leading a team to engage with stakeholders across business units, identifying challenges, questioning existing practices, and providing effective solutions to customer requests. Key responsibilities include:
  • Building and managing a high-performing team focused on operational efficiency, automation, and enhancing the customer experience.
  • Partnering with Human Capital (HC) process owners to maintain an updated Group Human Capital Corporate Policy, ensuring a consistent experience for employees, mitigating legal risks, and maintaining governance across the organization.
  • Developing strong communication and collaboration with staff, department heads, and other teams to optimize operational effectiveness and meet organizational needs.
  • Overseeing workload and resource allocation, ensuring smooth operations and adherence to Service Level Agreements (SLAs).
  • Investigating non-compliance with policies, analyzing findings, and advising department heads on necessary interventions and solutions.
  • Evaluating and guiding team performance, providing training, and refining processes to enhance customer satisfaction.
  • Leading special projects, tracking progress towards organizational goals, and conducting audits to ensure compliance with regulations and best practices.
  • Managing employee data throughout their lifecycle while ensuring data integrity and supporting communication on changes affecting employees.
  • Verifying and validating workflow transactions for accuracy and timeliness before approvals.
  • Handling escalations from internal stakeholders, providing them with the necessary knowledge and tools to resolve HC-related issues effectively.
  • Planning and administering mobile GHC services at various locations to enhance communication and employee engagement.
  • Producing routine and ad hoc reports to support management oversight, providing insights into critical business processes and exceptions.

Key Requirements

  • Must have Degree in Business Administration or related fields to Human Resource etc.
  • At least 5 years of experience as a HR Specialist / Generalist with 1 year supervisory experience.
  • Extensive experience in SAP software; familiarity with SAP SuccessFactors is an advantage
  • People oriented and results-driven
  • Able to strategise along with leadership skills
  • Strong listening, negotiation and presentation skills.
  • Strong in-depth knowledge of labor law and HR best practices.
  • This opportunity is available to individuals authorized to work in Malaysia.

Job Type: Full-time

Pay: RM66,000.00 - RM90,000.00 per year

Experience:

  • HR Specialist/ HR Generalist: 5 years (Preferred)
  • Supervisory/Team Lead: 1 year (Preferred)
  • SAP software; familiarity with SAP SuccessFactors: 5 years (Preferred)

Work Location: In person