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Customer Success Manager

Salary undisclosed

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Turn Your People Skills into a Rewarding Career!

Enjoy building relationships and creating opportunities?

Join us as Customer Success Manager

Key Responsibilities

  • Collaborate with marketing team to convert leads.
  • Use data-driven decision making.
  • Progress leads through sales stages.
  • Maintain accurate CRM records.
  • Generate new prospects independently.
  • Understand customer business needs..
  • Manage customer relationships.
  • Identify reference customers and testimonials.
  • Support NPS (Net Promoter Score) program.

Key Requirement

  • 1-4 years in sales, pre-sales, or customer success.
  • Bachelor’s degree (preferred, not required).
  • Strong analytical skills.
  • Interest in SME segment.
  • Proficient in Microsoft Office & collaboration tools.
  • Open to candidates authorized to work in Malaysia.

Desired Attributes

  • Positive, solution-driven attitude.
  • Passion for supporting Malaysian SMEs.
  • Focused on achieving results.
  • Team-oriented and collaborative.
  • Thrives in a high-performance culture.
  • Ready to work hard in a fun environment.

Job Type: Full-time

Pay: RM48,000.00 - RM60,000.00 per year

Experience:

  • SaaS (Software as a Service): 1 year (Preferred)
  • Software Sales: 1 year (Preferred)
  • Solution Sales: 1 year (Preferred)

Work Location: In person