Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Helpdesk Support (Maintenance Coordinator)

RM 2,200 - RM 2,200 / month
Checking job availability...
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Responsibility

  • Provide first-line support for customer inquiries and technical issues via phone, email, chat, or other communication channels.
  • Troubleshoot and resolve technical problems related to products or services, escalating issues to higher-tier support as necessary.
  • Maintain a clear and detailed record of customer interactions, issues, and resolutions in the help desk system.
  • Follow up with customers to ensure issues are fully resolved.
  • Collaborate with internal teams to improve processes and escalate recurring or complex issues.
  • Stay up to date with product updates, new features, and troubleshooting procedures. Provide product information and guidance to customers.
  • Ensure customer service standards are met, aiming for a high level of customer satisfaction.

Job Requirements

  • High school diploma or equivalent; associate’s or bachelor’s degree preferred.
  • Proven experience in a customer service or help desk role.
  • Strong communication skills (both verbal and written).
  • Ability to troubleshoot and resolve basic technical issues.
  • Experience with help desk software and ticketing systems.
  • Excellent problem-solving skills and attention to detail.
  • Ability to multitask and prioritize tasks effectively.
  • Strong interpersonal skills and the ability to work well with others.
  • Familiarity with basic software.
  • Experience in customer service for services.
  • Knowledge of common customer service best practices and principles.
  • Possess own transport

Job Type: Full-time

Pay: From RM2,200.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Fixed shift
  • Rotational shift

Supplemental Pay:

  • Overtime pay
  • Yearly bonus

Ability to commute/relocate:

  • Shah Alam: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Customer service: 1 year (Required)

Work Location: In person