E-Commerce Executive- Junior Level (LiveComm Division)

Company Description

Cheil Greater China (CGC), a global network with offices in Beijing, Shanghai, Guangzhou, and more, offers fully digitalized marketing solutions. The Pengtai E-Commerce division focuses on integrating consumer analysis, brand strategy, advertising creativity, e-commerce operation, and offline activities using data technology. The goal is to link brands with the right consumers and create engaging interactions.

Role Description

This is a full-time on-site role for an E-Commerce Executive - Junior Level in the LiveComm Division at Pengtai eCommerce SEA in WP. Kuala Lumpur. The role involves daily tasks related to Account Management.

Responsibilities:

• Resolve client issues promptly and effectively, ensuring a seamless customer experience.
• Create compelling proposals and presentations to attract new business opportunities.
• Respond knowledgeably to customer inquiries via chat regarding products and the brand.
• Coordinate with internal and external teams to ensure smooth communication and task execution.
• Provide backend platform support and assist with configuration settings. (TikTok, Shopee, Lazada)
• Foster and maintain collaborative, positive relationships with team members.
• Regularly update and maintain client correspondence, ensuring timely and professional communication.
• Assist live hosts with preparation and management of live streaming sessions, including studio setup.
• Actively participate in live streaming sessions according to the scheduled time.
• Host live streaming events, introducing, promoting, and demonstrating products while engaging with the audience.
• Perform other ad-hoc tasks as directed by management.

Qualifications

• Analytical Skills
• Experience in Account Management and Sales
• Team Management and Sales Management skills
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Experience in e-commerce or digital marketing is a plus
• Bachelor's degree in Marketing, Business Administration, or related field

Requirements:

• Comfortable and confident on camera, with a vibrant and engaging personality.
• Willingness to work in a professional live studio environment.
• Ability to work in a fast-paced environment and be a proactive team player.
• Able to follow instructions and work independently with minimal supervision.
• Strong organizational skills, problem-solving abilities, and attention to detail.
• Creative and able to brainstorm new ideas.
• Ready to take on challenges and thrive in a team environment.
• At least a Degree or equivalent experience.
• Fresh graduates and interns are welcome to apply.
• Required languages: English / Malay.

If you're energetic and eager to learn in the world of e-commerce and live streaming, we'd love to have you on board! Opportunity to grow and learn in a fun and dynamic environment.

Company Description

Cheil Greater China (CGC), a global network with offices in Beijing, Shanghai, Guangzhou, and more, offers fully digitalized marketing solutions. The Pengtai E-Commerce division focuses on integrating consumer analysis, brand strategy, advertising creativity, e-commerce operation, and offline activities using data technology. The goal is to link brands with the right consumers and create engaging interactions.

Role Description

This is a full-time on-site role for an E-Commerce Executive - Junior Level in the LiveComm Division at Pengtai eCommerce SEA in WP. Kuala Lumpur. The role involves daily tasks related to Account Management.

Responsibilities:

• Resolve client issues promptly and effectively, ensuring a seamless customer experience.
• Create compelling proposals and presentations to attract new business opportunities.
• Respond knowledgeably to customer inquiries via chat regarding products and the brand.
• Coordinate with internal and external teams to ensure smooth communication and task execution.
• Provide backend platform support and assist with configuration settings. (TikTok, Shopee, Lazada)
• Foster and maintain collaborative, positive relationships with team members.
• Regularly update and maintain client correspondence, ensuring timely and professional communication.
• Assist live hosts with preparation and management of live streaming sessions, including studio setup.
• Actively participate in live streaming sessions according to the scheduled time.
• Host live streaming events, introducing, promoting, and demonstrating products while engaging with the audience.
• Perform other ad-hoc tasks as directed by management.

Qualifications

• Analytical Skills
• Experience in Account Management and Sales
• Team Management and Sales Management skills
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Experience in e-commerce or digital marketing is a plus
• Bachelor's degree in Marketing, Business Administration, or related field

Requirements:

• Comfortable and confident on camera, with a vibrant and engaging personality.
• Willingness to work in a professional live studio environment.
• Ability to work in a fast-paced environment and be a proactive team player.
• Able to follow instructions and work independently with minimal supervision.
• Strong organizational skills, problem-solving abilities, and attention to detail.
• Creative and able to brainstorm new ideas.
• Ready to take on challenges and thrive in a team environment.
• At least a Degree or equivalent experience.
• Fresh graduates and interns are welcome to apply.
• Required languages: English / Malay.

If you're energetic and eager to learn in the world of e-commerce and live streaming, we'd love to have you on board! Opportunity to grow and learn in a fun and dynamic environment.