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The Resource Coordinator is tasked with addressing issues raised by freelancers both current and new-hires, organizing and scheduling orientations, and coordinating other resource-related functions such as training and development. His/her work is often focused on helping to improve Freelancer’s policies, processes, and practices and recommending changes to Resource Management.
Responsibilities include:-
- Assesses, recruits, onboards, off-boards and develops external freelancer pools (time-coders, translators, editors, voice talents, etc.), and coordinates testing processes
- Keeps recruitment sheets updated
- Devise and conduct training programs through online training sessions, and courses if necessary
- Oversees freelancer evaluations and works towards improvement of quality and performance
- Handles payment summary of evaluators
- Sends external contracts such as Independent Freelancer Agreement and manage documentation records for references
- Announces updates, changes in the workflow, technology, terms and conditions, etc. to freelancers
- Registers, maintains and renews questions for recruitment software and enhances as and when required
- Gathers assessment materials and performs necessary market research for new languages
- Manages relationships between the company and freelancers
- Spearheads annual events and gatherings with the freelancers
- Observes compliance to defined company policies, procedures, guidelines and drives continuous improvement;
- Performs other function-related tasks as may be assigned from time to time.
Skills & Experience Required:-
- Possess a Bachelor’s degree in any related field
- 1-2 year’s experience in the related field will be an added advantage
- Able to read, speak, write in Mandarin to support specific regional needs
- Fluent in English both in written and spoken
- Outstanding communication and team building skills
- High Attention to details
- Demonstrate ability to solve problems and exercise diplomacy with sound judgement
- Has a can-do spirit, innovative and creative, always looking for ways to improve efficiency at work
- Great interpersonal skills, public speaking skills, tact, and diplomacy when communicating with our external resources
Others:-
- Fixed-term contract
- On-site role
The Resource Coordinator is tasked with addressing issues raised by freelancers both current and new-hires, organizing and scheduling orientations, and coordinating other resource-related functions such as training and development. His/her work is often focused on helping to improve Freelancer’s policies, processes, and practices and recommending changes to Resource Management.
Responsibilities include:-
- Assesses, recruits, onboards, off-boards and develops external freelancer pools (time-coders, translators, editors, voice talents, etc.), and coordinates testing processes
- Keeps recruitment sheets updated
- Devise and conduct training programs through online training sessions, and courses if necessary
- Oversees freelancer evaluations and works towards improvement of quality and performance
- Handles payment summary of evaluators
- Sends external contracts such as Independent Freelancer Agreement and manage documentation records for references
- Announces updates, changes in the workflow, technology, terms and conditions, etc. to freelancers
- Registers, maintains and renews questions for recruitment software and enhances as and when required
- Gathers assessment materials and performs necessary market research for new languages
- Manages relationships between the company and freelancers
- Spearheads annual events and gatherings with the freelancers
- Observes compliance to defined company policies, procedures, guidelines and drives continuous improvement;
- Performs other function-related tasks as may be assigned from time to time.
Skills & Experience Required:-
- Possess a Bachelor’s degree in any related field
- 1-2 year’s experience in the related field will be an added advantage
- Able to read, speak, write in Mandarin to support specific regional needs
- Fluent in English both in written and spoken
- Outstanding communication and team building skills
- High Attention to details
- Demonstrate ability to solve problems and exercise diplomacy with sound judgement
- Has a can-do spirit, innovative and creative, always looking for ways to improve efficiency at work
- Great interpersonal skills, public speaking skills, tact, and diplomacy when communicating with our external resources
Others:-
- Fixed-term contract
- On-site role