Security Analyst (SOC Level 1)
Salary undisclosed
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Duties and Responsibilities:
- Provision of 24x7 Information Security Monitoring and Surveillance services.
- This involves handling events such as identifying user security issues, extensive troubleshooting, and coordinating resolution or restore using a variety of applications and testing tools.
- Providing high-level proactive technical support, including security configurations, security policy modification recommendation, and diagnostics of remote network security issues.
- The events can include hardware/software failures as well as security breaches, threats, or network connectivity issues.
- Professionally and courteously answer inbound security-related calls and provide customers with the best possible customer service and experience, create tickets, handle security-related user enquiries, and escalate according to established procedures.
Requirements:
- Candidate must possess Bachelor's Degree, Post Graduate Diploma or Professional Degree in Computer Science/Information Technology or equivalent.
- Fresh graduates are welcome to apply for this post.
- Applicants who have 1 - 3 year's relevant technical work experience in Systems/Network Security Implementation would be an added advantage.
- Strong knowledge of design, integration and operation of security products such as Firewalls, Intrusion Detection Systems, VPNs, etc
- Professional certification with experience in CCNA/MCSE/Sun Solaris/HP-UX would be an advantage.
- Additional technical skills in system administration, Microsoft LAN, Linux, UNIX and strong knowledge of TCP/IP networks would be highly regarded.
- Required language(s): English, Bahasa Malaysia
- Able to work shift and perform well under pressure.
- Possess good work attitude and capacity to learn and grow career.
Duties and Responsibilities:
- Provision of 24x7 Information Security Monitoring and Surveillance services.
- This involves handling events such as identifying user security issues, extensive troubleshooting, and coordinating resolution or restore using a variety of applications and testing tools.
- Providing high-level proactive technical support, including security configurations, security policy modification recommendation, and diagnostics of remote network security issues.
- The events can include hardware/software failures as well as security breaches, threats, or network connectivity issues.
- Professionally and courteously answer inbound security-related calls and provide customers with the best possible customer service and experience, create tickets, handle security-related user enquiries, and escalate according to established procedures.
Requirements:
- Candidate must possess Bachelor's Degree, Post Graduate Diploma or Professional Degree in Computer Science/Information Technology or equivalent.
- Fresh graduates are welcome to apply for this post.
- Applicants who have 1 - 3 year's relevant technical work experience in Systems/Network Security Implementation would be an added advantage.
- Strong knowledge of design, integration and operation of security products such as Firewalls, Intrusion Detection Systems, VPNs, etc
- Professional certification with experience in CCNA/MCSE/Sun Solaris/HP-UX would be an advantage.
- Additional technical skills in system administration, Microsoft LAN, Linux, UNIX and strong knowledge of TCP/IP networks would be highly regarded.
- Required language(s): English, Bahasa Malaysia
- Able to work shift and perform well under pressure.
- Possess good work attitude and capacity to learn and grow career.