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Security Analyst (SOC Level 1)

  • Full Time, onsite
  • Ensign Infosecurity
  • Wilayah Persekutuan Kuala Lumpur, Malaysia
Salary undisclosed

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Duties and Responsibilities:

  • Provision of 24x7 Information Security Monitoring and Surveillance services.
  • This involves handling events such as identifying user security issues, extensive troubleshooting, and coordinating resolution or restore using a variety of applications and testing tools.
  • Providing high-level proactive technical support, including security configurations, security policy modification recommendation, and diagnostics of remote network security issues.
  • The events can include hardware/software failures as well as security breaches, threats, or network connectivity issues.
  • Professionally and courteously answer inbound security-related calls and provide customers with the best possible customer service and experience, create tickets, handle security-related user enquiries, and escalate according to established procedures.

Requirements:

  • Candidate must possess Bachelor's Degree, Post Graduate Diploma or Professional Degree in Computer Science/Information Technology or equivalent.
  • Fresh graduates are welcome to apply for this post.
  • Applicants who have 1 - 3 year's relevant technical work experience in Systems/Network Security Implementation would be an added advantage.
  • Strong knowledge of design, integration and operation of security products such as Firewalls, Intrusion Detection Systems, VPNs, etc
  • Professional certification with experience in CCNA/MCSE/Sun Solaris/HP-UX would be an advantage.
  • Additional technical skills in system administration, Microsoft LAN, Linux, UNIX and strong knowledge of TCP/IP networks would be highly regarded.
  • Required language(s): English, Bahasa Malaysia
  • Able to work shift and perform well under pressure.
  • Possess good work attitude and capacity to learn and grow career.

Duties and Responsibilities:

  • Provision of 24x7 Information Security Monitoring and Surveillance services.
  • This involves handling events such as identifying user security issues, extensive troubleshooting, and coordinating resolution or restore using a variety of applications and testing tools.
  • Providing high-level proactive technical support, including security configurations, security policy modification recommendation, and diagnostics of remote network security issues.
  • The events can include hardware/software failures as well as security breaches, threats, or network connectivity issues.
  • Professionally and courteously answer inbound security-related calls and provide customers with the best possible customer service and experience, create tickets, handle security-related user enquiries, and escalate according to established procedures.

Requirements:

  • Candidate must possess Bachelor's Degree, Post Graduate Diploma or Professional Degree in Computer Science/Information Technology or equivalent.
  • Fresh graduates are welcome to apply for this post.
  • Applicants who have 1 - 3 year's relevant technical work experience in Systems/Network Security Implementation would be an added advantage.
  • Strong knowledge of design, integration and operation of security products such as Firewalls, Intrusion Detection Systems, VPNs, etc
  • Professional certification with experience in CCNA/MCSE/Sun Solaris/HP-UX would be an advantage.
  • Additional technical skills in system administration, Microsoft LAN, Linux, UNIX and strong knowledge of TCP/IP networks would be highly regarded.
  • Required language(s): English, Bahasa Malaysia
  • Able to work shift and perform well under pressure.
  • Possess good work attitude and capacity to learn and grow career.