Merchant Partnership Executive
Company Description
S Ecosystem (M) Sdn Bhd (SECO) is on a mission to revolutionize the digital retail landscape in Malaysia. By enhancing customer relationship management and loyalty building through cutting-edge technologies, we deliver personalized experiences for PlusOne members. Our S-Rewards Centre aims to be the premier rewards platform in Malaysia, offering a wide variety of redeemable S-Coin options. Additionally, we enable businesses to scale their e-commerce capabilities and elevate customer experiences across all touchpoints using advanced personalization and recommendation functions.
Role Description
This is a full-time hybrid role for a Merchant Partnership Executive, located in Bukit Raja with some work-from-home flexibility. The successful candidate will be responsible for building and maintaining relationships with merchants, identifying opportunities for collaboration, negotiating partnership agreements, and ensuring the successful implementation of partnerships. Day-to-day tasks include conducting market research, analyzing merchant performance, coordinating with internal teams, and continuously seeking ways to enhance the value of merchant partnerships.
Qualifications
- Strong relationship-building, negotiation, and communication skills
- Ability to conduct market research and analyze data for informed decision-making
- Experience in partnership management or business development roles
- Proficiency in using CRM tools and understanding of loyalty programs
- Excellent organizational and multitasking abilities
- Team player with the ability to work independently
- Bachelor’s degree in Business, Marketing, or a related field
- Mandarin speaker is a plus
Company Description
S Ecosystem (M) Sdn Bhd (SECO) is on a mission to revolutionize the digital retail landscape in Malaysia. By enhancing customer relationship management and loyalty building through cutting-edge technologies, we deliver personalized experiences for PlusOne members. Our S-Rewards Centre aims to be the premier rewards platform in Malaysia, offering a wide variety of redeemable S-Coin options. Additionally, we enable businesses to scale their e-commerce capabilities and elevate customer experiences across all touchpoints using advanced personalization and recommendation functions.
Role Description
This is a full-time hybrid role for a Merchant Partnership Executive, located in Bukit Raja with some work-from-home flexibility. The successful candidate will be responsible for building and maintaining relationships with merchants, identifying opportunities for collaboration, negotiating partnership agreements, and ensuring the successful implementation of partnerships. Day-to-day tasks include conducting market research, analyzing merchant performance, coordinating with internal teams, and continuously seeking ways to enhance the value of merchant partnerships.
Qualifications
- Strong relationship-building, negotiation, and communication skills
- Ability to conduct market research and analyze data for informed decision-making
- Experience in partnership management or business development roles
- Proficiency in using CRM tools and understanding of loyalty programs
- Excellent organizational and multitasking abilities
- Team player with the ability to work independently
- Bachelor’s degree in Business, Marketing, or a related field
- Mandarin speaker is a plus