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Customer Service / Helpdesk (Chinese)

  • Full Time, onsite
  • Manpower Staffing Services (Malaysia) Sdn. Bhd.
  • Kuala Lumpur, Malaysia
RM 4,000 - RM 4,500 / month

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  • Handling calls/email/chats pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
  • To exceed customers expectation in terms of customer service & accurate information
  • Work in a team to achieve the required KPI elements and SLA.

Work Location: NU towers, KL Sentral

Role: Technical Customer Service/Technical Support/ IT Support

Salary: RM 4000- 4500 basic + 300 KPI (Based on experience and interview performance)

Working Hours: Monday- Friday (9am-6pm)

  • Fresh graduate with good soft skill, tech-savy.
  • Fresh graduates are welcome to apply.
  • Must be atleast 18 years and above.
  • Preferable secondary school education (eg: SPM, O-Level, UEC, SKM Tahap 3 etc) or above.
  • 5 days per week and benefit to work in general shifts
  • Higher salary even for SPM holders
  • Fresh graduates are also welcome to apply
  • Insurance: AIA Insurance coverage, including Inpatient, Outpatient, Dental, Optical, and 50% Gym Membership reimbursement.