Robotics Engineer
Salary undisclosed
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1. Pre-Sales Technical Support
- Work closely with the sales team to understand client needs and provide technical consultation.
- Conduct product demonstrations, proof-of-concept (PoC), and technical presentations.
- Assist in designing customized solutions that align with customer requirements.
- Prepare technical proposals and documentation to support successful winning of projects. Engage with principal’s technical team whenever necessary.
2. Post-Sales Technical Support & Implementation
- Oversee deployment, installation, and configuration of solutions.
- Provide troubleshooting and issue resolution for clients post-implementation.
- Perform system testing, optimization, and performance tuning.
- Collaborate with internal teams to resolve technical challenges and ensure seamless project execution.
3. Customer Training & Knowledge Sharing
- Develop and deliver training programs for customers, partners, and internal teams.
- Create technical documentation, user guides, and best practices.
- Conduct workshops and knowledge-sharing sessions to enhance product adoption.
4. Others:
To complete additional assignments or projects as required by the supervisor to achieve the company's strategic objectives.
Minimum Job Requirement:
- Bachelor’s degree in Mechatronics Engineering, Electrical Engineering, IT, Computer Science, or a related field.
- Fresh graduates are welcome to apply. Candidates with at least 1 – 2 years of technical experience would have a added advantage.
- Able to communicate fluently in English and Mandarin, as we have to cover partners from China and Taiwan.
- Strong analytical, problem-solving, and troubleshooting skills.
- Excellent communication and presentation abilities.
- Independent and able to work under minimal supervision.
- Relevant industry certifications are a plus.
1. Pre-Sales Technical Support
- Work closely with the sales team to understand client needs and provide technical consultation.
- Conduct product demonstrations, proof-of-concept (PoC), and technical presentations.
- Assist in designing customized solutions that align with customer requirements.
- Prepare technical proposals and documentation to support successful winning of projects. Engage with principal’s technical team whenever necessary.
2. Post-Sales Technical Support & Implementation
- Oversee deployment, installation, and configuration of solutions.
- Provide troubleshooting and issue resolution for clients post-implementation.
- Perform system testing, optimization, and performance tuning.
- Collaborate with internal teams to resolve technical challenges and ensure seamless project execution.
3. Customer Training & Knowledge Sharing
- Develop and deliver training programs for customers, partners, and internal teams.
- Create technical documentation, user guides, and best practices.
- Conduct workshops and knowledge-sharing sessions to enhance product adoption.
4. Others:
To complete additional assignments or projects as required by the supervisor to achieve the company's strategic objectives.
Minimum Job Requirement:
- Bachelor’s degree in Mechatronics Engineering, Electrical Engineering, IT, Computer Science, or a related field.
- Fresh graduates are welcome to apply. Candidates with at least 1 – 2 years of technical experience would have a added advantage.
- Able to communicate fluently in English and Mandarin, as we have to cover partners from China and Taiwan.
- Strong analytical, problem-solving, and troubleshooting skills.
- Excellent communication and presentation abilities.
- Independent and able to work under minimal supervision.
- Relevant industry certifications are a plus.