Daythree is an award-winning business process management company known for delivering insights and innovation-driven customer experience. We specialize in Customer Experience Lifecycle Management, setting ourselves apart through our ability to provide unique insights and innovative solutions. Our goal is to enhance customer satisfaction and streamline operations for businesses, ensuring that every customer interaction is exceptional.
This is a full-time, on-site role located in WP, Kuala Lumpur for an Entry Level-Customer Service position. The Customer Service representative will handle day-to-day tasks such as assisting customers via phone, resolving their issues, and ensuring a high level of customer satisfaction. Additional responsibilities include managing customer queries, maintaining a professional phone etiquette, and contributing to an excellent overall customer experience.
- Basic skills in Customer Support, Customer Service, and Customer Satisfaction
- Proficiency in Phone Etiquette and managing customer interactions
- Ability to enhance Customer Experience through effective communication and problem resolution
- Strong interpersonal and communication skills
- Ability to work effectively in a team-oriented environment
- Positive attitude and willingness to learn
- High school diploma or equivalent
Daythree is an award-winning business process management company known for delivering insights and innovation-driven customer experience. We specialize in Customer Experience Lifecycle Management, setting ourselves apart through our ability to provide unique insights and innovative solutions. Our goal is to enhance customer satisfaction and streamline operations for businesses, ensuring that every customer interaction is exceptional.
This is a full-time, on-site role located in WP, Kuala Lumpur for an Entry Level-Customer Service position. The Customer Service representative will handle day-to-day tasks such as assisting customers via phone, resolving their issues, and ensuring a high level of customer satisfaction. Additional responsibilities include managing customer queries, maintaining a professional phone etiquette, and contributing to an excellent overall customer experience.
- Basic skills in Customer Support, Customer Service, and Customer Satisfaction
- Proficiency in Phone Etiquette and managing customer interactions
- Ability to enhance Customer Experience through effective communication and problem resolution
- Strong interpersonal and communication skills
- Ability to work effectively in a team-oriented environment
- Positive attitude and willingness to learn
- High school diploma or equivalent