Manager, Regulatory Affairs | TNG Digital

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch ‘n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

Job Brief:

As the Manager of Regulatory Affairs, you will assist the Senior Manager in overseeing the company’s compliance efforts, working closely with stakeholders to develop, implement, and maintain compliance programs aligned with legal, regulatory, and industry standards, both locally and globally. You will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution, while focusing on managing day-to-day operations of the regulatory affairs functions within the company and ensuring compliance with existing regulations and standards.

Key Responsibilities:

• Assist in the development and implementation of regulatory compliance strategies and policies to align with company objectives and regulatory requirements, in Malaysia and globally.
• Monitor, analyse, and interpret regulatory updates from relevant authorities and advise business units on compliance with regulatory frameworks.
• Review and provide feedback on regulatory consultation papers, exposure drafts, and other legislative documents issued by Malaysian authorities.
• Manage regulatory related applications, submissions and reporting, ensuring compliance with approval requirements, deadlines, and policies.
• Lead the development and implementation of automated compliance processes, including reporting, approvals, and monitoring to improve operational efficiency.
• Monitor and track regulatory filings and approvals to ensure timely, accurate submissions and adherence to relevant requirements.
• Maintain an organized and up-to-date library of compliance documentation, including approvals, submissions, and correspondence.
• Stay informed on changes in laws, regulations, and industry standards, and update compliance programs as necessary and ensure the company’s licensing strategy aligns with these changes.
• Identify areas of improvement and recommend corrective actions to ensure compliance.
• Collaborate with cross-functional teams to provide regulatory guidance in product development, marketing, and operations.
• Serve as the secondary point of contact for regulatory authorities and external auditors, ensuring timely, accurate responses.
• Assist in the development and delivery of training on compliance policies and regulatory requirements.
• Build and maintain relationships with key stakeholders, including regulatory authorities, industry associations, and legal counsel.
• Prepare reports and/or presentations (regular and ad-hoc) for senior management on regulatory compliance activities, issues, and emerging trends.
• Provide concise and actionable insights and advice to stakeholders based on compliance requirements, records and regulatory updates.

Job Requirements:

• Bachelor's degree in business, law, finance, or a related field. An advanced degree is preferred.
• Ideally, 6 or more years of experience in regulatory affairs or a related field within the payments or financial services industry.
• Strong understanding of regulatory frameworks with the ability to interpret and apply complex legal and regulatory requirements to business operations.
• Proficient in leveraging data analysis software and AI tools to enhance operational efficiency and ensure accurate compliance management.
• Skilled in analysing complex proposals and developing actionable recommendations, using data and inputs from multiple stakeholders to support conclusions.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all stakeholders.
• Ability to distil complex messages, simplifying key points for diverse audiences.
• Detail-oriented with proficiency in managing regulatory submissions, reporting, and compliance documentation, ensuring accuracy and timeliness in meeting legal and policy requirements.
• Strong analytical skills to assess regulatory risks and implement effective compliance strategies.
• Excellent communication skills (written and verbal), including the ability to negotiate, influence regulatory changes, and manage stakeholder relationships.
• Exceptional organizational and project management skills with the ability to prioritize tasks and manage multiple deadlines in a fast-paced environment.
• Proven ability to collaborate with cross-functional teams, providing guidance on regulatory matters in product development, marketing, and operations.
• Uphold the firm's code of ethics and business conduct.

Our Perks & Benefits:

• Hybrid, Flexi hours and home workplace subsidy.
• eWallet allowance.
• Unlimited office pantry fruits, snacks and drinks.
• Mobile and broadband subscription reimbursement.
• Flexibility to opt dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
• Additional leave including family leave and paid care leave to care for family members.
• Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (“TCM”) and Chiropractic.
• Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch ‘n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!

Touch ‘n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch ‘n Go’s policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: [email protected]

Note: Only shortlisted candidates will be contacted

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch ‘n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

Job Brief:

As the Manager of Regulatory Affairs, you will assist the Senior Manager in overseeing the company’s compliance efforts, working closely with stakeholders to develop, implement, and maintain compliance programs aligned with legal, regulatory, and industry standards, both locally and globally. You will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution, while focusing on managing day-to-day operations of the regulatory affairs functions within the company and ensuring compliance with existing regulations and standards.

Key Responsibilities:

• Assist in the development and implementation of regulatory compliance strategies and policies to align with company objectives and regulatory requirements, in Malaysia and globally.
• Monitor, analyse, and interpret regulatory updates from relevant authorities and advise business units on compliance with regulatory frameworks.
• Review and provide feedback on regulatory consultation papers, exposure drafts, and other legislative documents issued by Malaysian authorities.
• Manage regulatory related applications, submissions and reporting, ensuring compliance with approval requirements, deadlines, and policies.
• Lead the development and implementation of automated compliance processes, including reporting, approvals, and monitoring to improve operational efficiency.
• Monitor and track regulatory filings and approvals to ensure timely, accurate submissions and adherence to relevant requirements.
• Maintain an organized and up-to-date library of compliance documentation, including approvals, submissions, and correspondence.
• Stay informed on changes in laws, regulations, and industry standards, and update compliance programs as necessary and ensure the company’s licensing strategy aligns with these changes.
• Identify areas of improvement and recommend corrective actions to ensure compliance.
• Collaborate with cross-functional teams to provide regulatory guidance in product development, marketing, and operations.
• Serve as the secondary point of contact for regulatory authorities and external auditors, ensuring timely, accurate responses.
• Assist in the development and delivery of training on compliance policies and regulatory requirements.
• Build and maintain relationships with key stakeholders, including regulatory authorities, industry associations, and legal counsel.
• Prepare reports and/or presentations (regular and ad-hoc) for senior management on regulatory compliance activities, issues, and emerging trends.
• Provide concise and actionable insights and advice to stakeholders based on compliance requirements, records and regulatory updates.

Job Requirements:

• Bachelor's degree in business, law, finance, or a related field. An advanced degree is preferred.
• Ideally, 6 or more years of experience in regulatory affairs or a related field within the payments or financial services industry.
• Strong understanding of regulatory frameworks with the ability to interpret and apply complex legal and regulatory requirements to business operations.
• Proficient in leveraging data analysis software and AI tools to enhance operational efficiency and ensure accurate compliance management.
• Skilled in analysing complex proposals and developing actionable recommendations, using data and inputs from multiple stakeholders to support conclusions.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all stakeholders.
• Ability to distil complex messages, simplifying key points for diverse audiences.
• Detail-oriented with proficiency in managing regulatory submissions, reporting, and compliance documentation, ensuring accuracy and timeliness in meeting legal and policy requirements.
• Strong analytical skills to assess regulatory risks and implement effective compliance strategies.
• Excellent communication skills (written and verbal), including the ability to negotiate, influence regulatory changes, and manage stakeholder relationships.
• Exceptional organizational and project management skills with the ability to prioritize tasks and manage multiple deadlines in a fast-paced environment.
• Proven ability to collaborate with cross-functional teams, providing guidance on regulatory matters in product development, marketing, and operations.
• Uphold the firm's code of ethics and business conduct.

Our Perks & Benefits:

• Hybrid, Flexi hours and home workplace subsidy.
• eWallet allowance.
• Unlimited office pantry fruits, snacks and drinks.
• Mobile and broadband subscription reimbursement.
• Flexibility to opt dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
• Additional leave including family leave and paid care leave to care for family members.
• Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (“TCM”) and Chiropractic.
• Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch ‘n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!

Touch ‘n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch ‘n Go’s policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: [email protected]

Note: Only shortlisted candidates will be contacted