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Human Resources Operations Specialist

Salary undisclosed

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  • Mandarin Speaking only - Support China
  • To support the development of P&O processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope.
  • Support the team in the operational conversion of P&O strategic objectives.
  • Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects (e.g., services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training.
  • Support the identification and planning of services P&O Services will provide.
  • Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts.
  • Perform user administration tasks (e.g., access management).
  • Track service requests and troubleshoots, analyze error messages and questions.
  • Support periodic cost and efficiency analyses to support productivity objectives.
  • Support personnel cost budgeting process and control.
  • Support evaluation of the services / processes / continuous improvement in scope.
  • Contribute to P&O Services projects at country or BU level.
  • Mandarin Speaking only - Support China
  • To support the development of P&O processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope.
  • Support the team in the operational conversion of P&O strategic objectives.
  • Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects (e.g., services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training.
  • Support the identification and planning of services P&O Services will provide.
  • Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts.
  • Perform user administration tasks (e.g., access management).
  • Track service requests and troubleshoots, analyze error messages and questions.
  • Support periodic cost and efficiency analyses to support productivity objectives.
  • Support personnel cost budgeting process and control.
  • Support evaluation of the services / processes / continuous improvement in scope.
  • Contribute to P&O Services projects at country or BU level.