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CUSTOMER SUPPORT OFFICER

  • Full Time, onsite
  • Private Advertiser
  • 1 OFF DAY) Able travel to Iskandar Puteri (on-site location) Able to start immediately Able to work rotation shift (1 shift = 9 hours including 1 hour break), Malaysia
Salary undisclosed

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  • Handle all inbound calls
  • Maintaining high standard of professionalism, quality and discipline at all time and adhering to assigned schedule.
  • Escalate the customers issues to higher level whenever necessary
  • Responding to customer inquiries and complaints via phone, email and providing appropriate solutions or answers.

REQUIREMENT:

  • Minimum SPM/UEC/IGSCE
  • Willing to work weekend and public holiday (MON-SUN; 1 OFF DAY)
  • Able travel to Iskandar Puteri (on-site location)
  • Able to start immediately
  • Able to work rotation shift (1 shift = 9 hours including 1 hour break)