Order Processing & Management- Process and manage customer orders, ensuring accuracy in pricing, quantities, and delivery timelines.
- Coordinate with production and logistics teams to schedule deliveries.
Sales & Marketing Support- Assist the sales team in preparing quotations, proposals, and contracts.
- Maintain and update customer databases and sales records.
Inventory & Supply Coordination- Work with the procurement team to ensure adequate stock levels.
- Monitor product availability and provide sales forecasts.
Administrative Duties- Prepare reports on sales performance, order status, and customer feedback.
- Assist in organizing sales meetings, training sessions, and trade shows.
Communication & Coordination- Liaise with internal departments such as production, finance, and logistics to ensure smooth operations.
- Collaborate with distributors and resellers to support sales activities.
Required Experience:- Minimum 1–3 years of experience in a sales coordination or customer service role, preferably but not mandatory in the air conditioning or manufacturing industry.
- Experience in handling B2B and B2C sales operations is an advantage.
Qualifications:- Diploma or Bachelor's degree in Business Administration, Marketing, or a related field.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and ERP/CRM systems.
- Detail-oriented with a high level of accuracy in order processing.
- Strong organizational and multitasking abilities.
Annual, Medical, Hospitalization, Maternity, Compassionate, Marriage Leave, EPF / SOCSO / PCB, Training provided
