Head, Group Corporate Communication & Media Relations

Full Time, onsite
RHB Banking Group
Kuala Lumpur, Malaysia

Salary undisclosed

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About The Role

We are seeking a highly skilled and dynamic Senior Manager, Corporate Communications & Media Relations to lead and execute strategic communications initiatives that enhance our brand image and strengthen our media presence. This key role involves managing corporate communications, media relations, and public affairs efforts, developing and maintaining strong relationships with media outlets, and overseeing the creation of compelling content for internal and external stakeholders. The Senior Manager will collaborate closely with senior leadership to drive communication strategies that support business objectives, handle crisis communications, and ensure consistent messaging across all platforms.

What You Will Be Doing

To strategically support Group Chief Sustainability and Communications Officer in all corporate communications, media and events management related matters, with the following key areas of coverage:

Corporate Communications and Media Relations
Assist in developing the Group’s corporate visibility strategy and roadmap, working in collaboration with the Group in achieving high brand visibility and positive tonality (measured through its ROI and other brand survey or focus group)
Develop news worthy and compelling contents working in collaboration that will drive brand image and promote high visibility
Drafting, editing, proofreading, internal and external communications material, including but not limited to media material, speeches, messages, articles, announcements, notices and all other forms of communications
Identify appropriate communication platforms or channel that will connect to the target audience or relevant customer base in line with the Group’s Business Plan
Manage relationship with the media, locally and regionally
To utilize media monitoring tool and analytics with the objective of identifying opportunities and managing gaps
Work with Customer Experience team in promoting positive perception and managing negative perception among customers
Events Management
Provide leadership to the Events Management team
Plan, lead, and manage expectations for corporate and business-related events across the Group
Manage the provision of internal events management services across the Group, including consultation and guidance
Identify appropriate opportunities to strengthen the Group’s visibility through business and corporate events
Review of event-related material to ensure appropriateness and maximization of benefits accruing to the Group
Crisis communications
Manage crisis communications as part of the Group’s Crisis Management Plan
Governance
Ensure the adoption of appropriate governance in the performance of day to day functions, by putting in place appropriate policies, process and procedures which includes compliance to Group policy on procurement of goods and services
Publications
Production of Integrated Report and Sustainability Report, in compliance with regulatory requirement and industry /international best practices;
Evaluation of requests for articles and other material submissions by external publications – including development, review, proofreading and creating editorial content

What We're Looking For

15 years’ relevant work experience in a position requiring the knowledge and application of strategic communications, along with writing for an external audience (samples of work required)
Experience in creative and strategic thinking, oral communication, writing, editing and effective dissemination of information to wide audiences
Knowledge of public relations, media issues, practices as well as communications strategies and implementation
Experience in managing business and corporate events
Ability to work independently and in teams;
Strong written and oral communications skills;
Proficient in Bahasa Malaysia and English. Other languages optional;
Knowledge and experience in communications, web and social media tools (e.g. Word Press, SEO, You Tube, Facebook, etc.).

What We Offer

At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth. Our wellness initiatives and flexible work arrangements also support a healthy work-life balance. If you're ready to be a part of our transformative journey, we encourage you to apply now.

Corporate Communications and Media Relations
Assist in developing the Group’s corporate visibility strategy and roadmap, working in collaboration with the Group in achieving high brand visibility and positive tonality (measured through its ROI and other brand survey or focus group)
Develop news worthy and compelling contents working in collaboration that will drive brand image and promote high visibility
Drafting, editing, proofreading, internal and external communications material, including but not limited to media material, speeches, messages, articles, announcements, notices and all other forms of communications
Identify appropriate communication platforms or channel that will connect to the target audience or relevant customer base in line with the Group’s Business Plan
Manage relationship with the media, locally and regionally
To utilize media monitoring tool and analytics with the objective of identifying opportunities and managing gaps
Work with Customer Experience team in promoting positive perception and managing negative perception among customers
Events Management
Provide leadership to the Events Management team
Plan, lead, and manage expectations for corporate and business-related events across the Group
Manage the provision of internal events management services across the Group, including consultation and guidance
Identify appropriate opportunities to strengthen the Group’s visibility through business and corporate events
Review of event-related material to ensure appropriateness and maximization of benefits accruing to the Group
Crisis communications
Manage crisis communications as part of the Group’s Crisis Management Plan
Governance
Ensure the adoption of appropriate governance in the performance of day to day functions, by putting in place appropriate policies, process and procedures which includes compliance to Group policy on procurement of goods and services
Publications
Production of Integrated Report and Sustainability Report, in compliance with regulatory requirement and industry /international best practices;
Evaluation of requests for articles and other material submissions by external publications – including development, review, proofreading and creating editorial content

What We're Looking For

15 years’ relevant work experience in a position requiring the knowledge and application of strategic communications, along with writing for an external audience (samples of work required)
Experience in creative and strategic thinking, oral communication, writing, editing and effective dissemination of information to wide audiences
Knowledge of public relations, media issues, practices as well as communications strategies and implementation
Experience in managing business and corporate events
Ability to work independently and in teams;
Strong written and oral communications skills;
Proficient in Bahasa Malaysia and English. Other languages optional;
Knowledge and experience in communications, web and social media tools (e.g. Word Press, SEO, You Tube, Facebook, etc.).