English Customer Service (E-Hailing & Delivery Industry) - JB Area
Salary undisclosed
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Job Responsibility
- Handling all inbound calls, live chat and email pertaining to customer general enquirers, complaints, comments, feedback and other raising issue related to the company's products.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
- Fresh Graduate welcome, completed with SPM, UEC, and IGCSE certificates.
- Can speak in Bahasa Melayu and English.
- Good computer literacy.
- Can work in 24/7 Rotational Shift.
- Can work in 6 working days.
- Provided training,
- Provided allowance.
- Annual leave & Medical leave.
- Provided shuttle service.
Job Responsibility
- Handling all inbound calls, live chat and email pertaining to customer general enquirers, complaints, comments, feedback and other raising issue related to the company's products.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
- Fresh Graduate welcome, completed with SPM, UEC, and IGCSE certificates.
- Can speak in Bahasa Melayu and English.
- Good computer literacy.
- Can work in 24/7 Rotational Shift.
- Can work in 6 working days.
- Provided training,
- Provided allowance.
- Annual leave & Medical leave.
- Provided shuttle service.