Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service & Operations Executive (E-Commerce)

RM 3,000 - RM 3,500 / month
Checking job availability...
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Talentify - Regis & Aquaflow is a fast-growing ecommerce brand. We are committed to providing an exceptional customer experience and seamless online shopping journey. As we expand, we are looking for a proactive and detail-oriented Ecommerce Customer Service & Operations Executive to manage customer interactions and oversee backend operations.

Key Responsibilities:

  • Handle customer enquiries and responses on Shopee, Lazada, website, Facebook and Instagram
  • Handle order related matters, including order confirmation, shipping status tracking and return/exchange processing
  • Resolve customer complaints and issues and track the progress of problems, providing timely and effective solutions.
  • Monitor stock levels to ensure adequate product availability
  • Maintain communication with the warehouse to ensure timely replenishment and accurate management of inventory.
  • Monitor stock to ensure stock reaches trigger points and make replenishment orders
  • Collect customer feedback, analyse customer needs and expectations and provide recommendations for improvement
  • Participate in developing and optimising customer service processes to enhance service quality
  • Regularly analyse customer service data and trends, and propose improvement measures
  • Research and expand brand-related peripheral products, identify quality suppliers, and manage vendor communication

Requirements:

  • Education: Bachelor’s degree in Business, Marketing, or a related field.
  • Experience: Min 1 years of experience in ecommerce customer service or operations.
  • Familiarity with ecommerce platforms.
  • Strong communication skills, both written and verbal.
  • Problem-solving mindset and ability to work under pressure.
  • Proficiency in MS Excel, Google Sheets, and CRM tools.
  • Ability to multitask and prioritize tasks in a fast-paced environment.

Preferred Qualifications:

  • Experience working with logistics and fulfillment providers.
  • Knowledge of inventory management systems.
  • Understanding of ecommerce analytics and reporting tools.