
Merchant Success Advisor Intern
- Internship, onsite
- EasyStore
- Subang Jaya, Malaysia
RM 500 - RM 500 / month
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We are looking for a proactive and merchant-focused intern to join our Merchant Success team. This internship is a great opportunity to gain hands-on experience in customer support, problem-solving, and merchant engagement while helping businesses succeed with EasyStore.
This internship offers real-world exposure to merchant success strategies in a fast-paced environment. If you’re eager to gain valuable experience and make an impact, apply now!
What You’ll Do
1. Support & Problem Solving
- Assist in providing timely support to merchants via email, live chat, and calls.
- Help troubleshoot platform-related issues and guide merchants toward solutions.
- Maintain excellent service standards and contribute to improving support processes.
2. Merchant Retention & Engagement
- Get hands-on experience by meeting real business owners and learning about their challenges.
- Conduct face-to-face interviews with merchants to understand their needs and gather insights.
- Help merchants maximize EasyStore’s value by providing guidance and proactive support.
- Share feedback and ideas with the team to improve our platform based on real business experiences.