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Job Description:
Ergoworks Malaysia is looking for an organized and diligent Accounts & Admin Officer to join our dynamic team. This role requires a detail-oriented individual who will handle a wide variety of administrative and accounting tasks to support the smooth operation of the business. You will be reporting directly to the General Manager and play a key role in managing sales office administration, finance, order fulfilment and logistical coordination.
Key Responsibilities:
- Basic Bookkeeping:
- Maintain accurate financial records, including data entry for accounts payable/receivable, payment and bank reconciliation.
- Assist in the preparation of financial statements, reports, and reconciling accounts.
- Ensure all financial transactions are recorded in compliance with company policies and legal regulations.
- Warehouse & Worker Rostering:
- Coordinate and manage warehouse staff work and delivery schedules, optimise delivery efficiency.
- Handle attendance tracking and ensure proper payroll calculations based on worker hours (for part timers).
- Order Processing & Delivery Coordination:
- Process incoming orders from customers, ensuring that all orders are accurately recorded and invoiced.
- Coordinate with the warehouse team to ensure timely delivery and fulfilment of orders.
- Communicate with customers to provide updates on their orders and delivery status.
- Attend to post delivery feedback, provide support & advice to logistic team on follow work.
- Logistics & Fulfillment Coordination:
- Liaise with suppliers and third-party logistics providers to arrange for timely deliveries.
- Track shipments and resolve any delivery issues or delays.
- Ensure the smooth flow of inventory management and order dispatch processes.
- Manage and updating of inventory data, ensuring stock movements are accurately recorded in system in timely manner.
- General Office Administration:
- Perform administrative tasks such as assist in sales administration work, attending to calls/messages, responding to emails, and filing documents.
- Ensure that office supplies are well-stocked and manage procurement when necessary.
- Support the General Manager and internal team with various ad-hoc tasks as required.
- Other Duties:
- Assist with other administrative and financial duties as assigned by the General Manager.