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Contact Centre Sales Representative

RM 3,000 - RM 4,500 / month

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  • Conduct outbound calls to existing HSBC customers by cross selling various financial products.
  • Using appropriate sales tools & scripts to enhance product knowledge as well as to generate sales and customer interest over the phone.
  • Maintaining high service standards by ensuring that customers’ needs and being met besides recommending appropriate financial solutions.
  • Following through on the customers’ requests and convince the customers to take up the products based on their needs while maintaining the customer experience.
  • Adhere to company’s call guide policies to ensure that call quality is up to the bank’s standard

Requirements:

  • Minimum SPM, Diploma or Degree qualification.
  • Experience in customer service or sales roles are desirable.
  • Fresh graduates are encouraged to apply.
  • Knowledge in banking products is an added advantage.
  • Good Communication Skills in Mandarin, English and Bahasa Malaysia.

Walk-in Interview Session

  • Date: 19 March 2025
  • Location: Level 29, Menara IQ, Lingkaran TRX, Tun Razak Exchange
  • Time: 10am-4pm
  • EPF/SOCSO
  • Annual Leave
  • Medical Leave
  • Medical insurance
  • Training provided
  • A competitive base salary with quarterly bonus
  • Supportive management team onsite
  • 5-day working shift pattern – 8 hour shift with an hour break time
  • Rewards and recognition for your success and contribution to the team