
Contact Centre Sales Representative
RM 3,000 - RM 4,500 / month
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- Conduct outbound calls to existing HSBC customers by cross selling various financial products.
- Using appropriate sales tools & scripts to enhance product knowledge as well as to generate sales and customer interest over the phone.
- Maintaining high service standards by ensuring that customers’ needs and being met besides recommending appropriate financial solutions.
- Following through on the customers’ requests and convince the customers to take up the products based on their needs while maintaining the customer experience.
- Adhere to company’s call guide policies to ensure that call quality is up to the bank’s standard
Requirements:
- Minimum SPM, Diploma or Degree qualification.
- Experience in customer service or sales roles are desirable.
- Fresh graduates are encouraged to apply.
- Knowledge in banking products is an added advantage.
- Good Communication Skills in Mandarin, English and Bahasa Malaysia.
Walk-in Interview Session
- Date: 19 March 2025
- Location: Level 29, Menara IQ, Lingkaran TRX, Tun Razak Exchange
- Time: 10am-4pm
- EPF/SOCSO
- Annual Leave
- Medical Leave
- Medical insurance
- Training provided
- A competitive base salary with quarterly bonus
- Supportive management team onsite
- 5-day working shift pattern – 8 hour shift with an hour break time
- Rewards and recognition for your success and contribution to the team