Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Jaecoo Service Advisor

RM 2,300 - RM 3,500 / month
Checking job availability...
Original
Simplified

Are you passionate about delivering excellent customer service while working in a dynamic automotive environment? Join the JAECOO team as a Service Advisor and be part of an exciting journey with a fast-growing automotive brand!

Key Responsibilities

  • Greet and assist customers with service and repair inquiries at the service reception.
  • Create and maintain accurate job cards for proper documentation of service or repair requests.
  • Monitor the progress of vehicle repairs or servicing and keep customers updated on their car’s status.
  • Provide technical explanations and advice to customers regarding their vehicles.
  • Interpret and communicate customer feedback and concerns to the technical team for further diagnosis.
  • Provide quotations for repair of customer's car and communicate with customers for approval including additional repairs on their cars whenever necessary.
  • Verify warranty coverage using vehicle maintenance records.
  • Coordinate with the Parts Department to place orders and notify customers upon parts arrival.
  • Liaise with Workshop Controller/Manager to ascertain the quality of the job done before notifying customers for vehicle collection.
  • Conduct follow-ups within three days of servicing to gather feedback on customer experience and vehicle performance.
  • Deliver vehicles to customers promptly and ensure they are returned clean and tidy.
  • Upsell approved products and services to enhance customer satisfaction and contribute to overall sales targets.
  • Address customer concerns professionally and escalate issues to the manager when needed.

  • Diploma or Degree in Automotive/Mechanical Engineering or a related field.
  • Strong technical knowledge and excellent customer service skills.
  • Minimum 2 years of experience in a similar role.
  • Prior experience working with continental automotive brands (Volkswagen, Audi, Volvo, MINI, Mercedes, etc.) is preferred.
  • Familiarity with Chery systems is an added advantage.
  • Confident, dynamic and highly customer-oriented with a positive attitude.
  • Ability to thrive under pressure in a fast-paced environment.
  • Proficient in Microsoft Office and computer literate.
  • EPF/SOCSO
  • Annual leave
  • Medical leave
  • Medical insurance