
Walk-In Interview for Mandarin-Speaking Customer Success Specialist
- Responsibilities and Accountabilities
- Support customers to place online orders with the client
- Provide timely support to customers through available communication channels (inbound phone calls and email)
- Proactively support customers to mitigate the risk of damage to the client's brand and customer loyalty
- Identify and escalate priority issues through appropriate channels as and when necessary
- Work harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience
- Maintain and improves quality of service by sharing suggestions and recommendations
- Keep job knowledge and skills up to date by attending training and continuously learning
- Meet all key performance indicators set by the company and client
- Adhere to the policies and procedures set by the company and client
Date: 22nd March 2025 (Saturday) Time: 10:00 AM – 5:00 PM Location: Block D, Kompleks Kelana Centre Point, Jalan SS 7/19, SS7, 47301 Petaling Jaya, Selangor Are you fluent in Mandarin? Looking for a rewarding career with a global leader in customer experience management? Join Teleperformance Malaysia for our Walk-In Interview and take the next step in your career! Available Positions: Requirements: Fluency in Mandarin (both spoken & written) Basic English communication skills Fresh graduates & experienced candidates welcome Willing to work in a dynamic and fast-paced environment How to Apply? Simply walk in with your updated resume & identification document or pre-register your details by applying through Job Street. Interview Venue: Teleperformance Malaysia, Kelana Jaya Centre Point Office Block D, Kompleks Kelana Centre Point, Jalan SS 7/19, SS7, 47301 Petaling Jaya, Selangor Don’t miss this chance! We look forward to meeting you in person. #WalkInInterview #TeleperformanceMalaysia #HiringNow #MandarinJobs #JoinOurTeam
What We Offer: