Regional Sales Coach Lead

ROLES AND RESPONSIBILITIES:

Act as a POC for the region to upskill sales coaches, Lead Sales Manager assessment, selection, onboarding, training, performance, and development, aligned to market, offering, industry, or client-based differences in each regional program and sales motion/process.

Identify and Attract Best in Class Sales Manager Talent:

• Lead the recruitment, selection, onboarding and training of top-tier Sales Managers, ensuring alignment with regional and global sales excellence standards
• Collaborate closely with HR and recruitment teams to create, refine (and when necessary customize) role descriptions, interview processes, and candidate selection criteria, considering market, industry, and client-specific needs
• Foster talent development by ensuring new managers are set up for success with comprehensive onboarding, mentorship, and personalized coaching strategies

Train Sales Managers to be Sales Coaches:

• Design and deliver training and development programs that equip Sales Managers with the knowledge, skills and abilities necessary to excel as sales coaches for their teams. This includes initial onboarding, continuous learning during the first year, and mentorship focused on practical, hands-on coaching strategies and techniques
• Develop and implement specific coaching tools, frameworks, and methodologies to help managers assess and improve team performance
• Evaluate the effectiveness of the training through key performance indicators (KPIs) such as coaching impact, KSA proficiency augmentation, team performance metrics, and individual agent development and growth

Monitor Sales Manager Effectiveness:

• Continuously assess the effectiveness of Sales Managers through data analysis, leveraging scorecard assessments, agent feedback, roleplay results, and key sales metrics (e.g., quota attainment, bonus achievement, percentage of their team’s KSA proficiency augmentation achieved monthly)
• Identify areas for improvement using predictive analytics to identify potential issues early and initiate corrective actions before they impact client deliverables or team performance
• Proactively execute a continuous feedback loop by working directly with Sales Managers to adapt coaching strategies, setting clear improvement plans, and measuring progress monthly aligned to annual development plans

Own & Evolve Regional Sales Coaching Playbooks:

• Oversee the creation, adaptation, and ongoing evolution of regional sales coaching playbooks aligned with both global best practices and regional nuances (e.g., market-specific challenges, cultural differences)
• Regularly update materials based on new insights, feedback from Sales Managers, and emerging sales trends. Ensure playbooks reflect the latest sales methodologies, tools, and strategies developed both globally and locally
• Facilitate knowledge-sharing across regions to ensure that successful strategies are captured, tested, and implemented in other regions as appropriate

Support Sales Manager Adoption of Accenture Operations/DIS Standard Operating Procedures:

• While the primary responsibility is developing sales coaching skills, the role will also play a crucial part in driving Sales Managers’ adoption and integration of DIS standard operating procedures (SOPs) across the region
• Assist Sales Managers in implementing Accenture's program management solutions, understanding and applying the DIS bonus and goal-setting frameworks, and adhering to standard management, development and workforce management processes
• Lead change management initiatives to ensure that sales managers seamlessly adopt new tools including AI), systems, and procedures while minimizing disruption to ongoing operations, driving consistent standards in a dynamic environment

EXPERIENCE & QUALIFICATIONS

• 10+ years of B2B sales experience, with a demonstrable track record of high performance across diverse industries
• 5+ years of experience managing and coaching sales teams, with a demonstrated ability to develop consistently high-performing teams
• 4+ years of experience working in any of the following sectors: technology (cloud, software, security), ecommerce, digital advertising, telecom, utilities, and/or government
• Advanced proficiency with Digital Sales technologies as used by Sales Coaches and Leaders (MAPs, CRMs, LMSs, Sales Automation Tools, Sales AI technology, etc.)
• Certifications in sales coaching, leadership, or related fields (e.g., II-ASP, NASP, CMC, ACST, Sadler, or similar coaching credentials)
• Experience using data-driven methodologies to improve team performance and drive business outcomes
• C2 level English proficiency

ROLES AND RESPONSIBILITIES:

Act as a POC for the region to upskill sales coaches, Lead Sales Manager assessment, selection, onboarding, training, performance, and development, aligned to market, offering, industry, or client-based differences in each regional program and sales motion/process.

Identify and Attract Best in Class Sales Manager Talent:

• Lead the recruitment, selection, onboarding and training of top-tier Sales Managers, ensuring alignment with regional and global sales excellence standards
• Collaborate closely with HR and recruitment teams to create, refine (and when necessary customize) role descriptions, interview processes, and candidate selection criteria, considering market, industry, and client-specific needs
• Foster talent development by ensuring new managers are set up for success with comprehensive onboarding, mentorship, and personalized coaching strategies

Train Sales Managers to be Sales Coaches:

• Design and deliver training and development programs that equip Sales Managers with the knowledge, skills and abilities necessary to excel as sales coaches for their teams. This includes initial onboarding, continuous learning during the first year, and mentorship focused on practical, hands-on coaching strategies and techniques
• Develop and implement specific coaching tools, frameworks, and methodologies to help managers assess and improve team performance
• Evaluate the effectiveness of the training through key performance indicators (KPIs) such as coaching impact, KSA proficiency augmentation, team performance metrics, and individual agent development and growth

Monitor Sales Manager Effectiveness:

• Continuously assess the effectiveness of Sales Managers through data analysis, leveraging scorecard assessments, agent feedback, roleplay results, and key sales metrics (e.g., quota attainment, bonus achievement, percentage of their team’s KSA proficiency augmentation achieved monthly)
• Identify areas for improvement using predictive analytics to identify potential issues early and initiate corrective actions before they impact client deliverables or team performance
• Proactively execute a continuous feedback loop by working directly with Sales Managers to adapt coaching strategies, setting clear improvement plans, and measuring progress monthly aligned to annual development plans

Own & Evolve Regional Sales Coaching Playbooks:

• Oversee the creation, adaptation, and ongoing evolution of regional sales coaching playbooks aligned with both global best practices and regional nuances (e.g., market-specific challenges, cultural differences)
• Regularly update materials based on new insights, feedback from Sales Managers, and emerging sales trends. Ensure playbooks reflect the latest sales methodologies, tools, and strategies developed both globally and locally
• Facilitate knowledge-sharing across regions to ensure that successful strategies are captured, tested, and implemented in other regions as appropriate

Support Sales Manager Adoption of Accenture Operations/DIS Standard Operating Procedures:

• While the primary responsibility is developing sales coaching skills, the role will also play a crucial part in driving Sales Managers’ adoption and integration of DIS standard operating procedures (SOPs) across the region
• Assist Sales Managers in implementing Accenture's program management solutions, understanding and applying the DIS bonus and goal-setting frameworks, and adhering to standard management, development and workforce management processes
• Lead change management initiatives to ensure that sales managers seamlessly adopt new tools including AI), systems, and procedures while minimizing disruption to ongoing operations, driving consistent standards in a dynamic environment

EXPERIENCE & QUALIFICATIONS

• 10+ years of B2B sales experience, with a demonstrable track record of high performance across diverse industries
• 5+ years of experience managing and coaching sales teams, with a demonstrated ability to develop consistently high-performing teams
• 4+ years of experience working in any of the following sectors: technology (cloud, software, security), ecommerce, digital advertising, telecom, utilities, and/or government
• Advanced proficiency with Digital Sales technologies as used by Sales Coaches and Leaders (MAPs, CRMs, LMSs, Sales Automation Tools, Sales AI technology, etc.)
• Certifications in sales coaching, leadership, or related fields (e.g., II-ASP, NASP, CMC, ACST, Sadler, or similar coaching credentials)
• Experience using data-driven methodologies to improve team performance and drive business outcomes
• C2 level English proficiency