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Customer Service Representative (Junior Role)

Salary undisclosed

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Company Description

Daythree is a leading business process management company that focuses on delivering insights and innovation-driven customer experiences. Customer Experience Lifecycle Management is the core expertise of Daythree, setting it apart in the industry.

Role Description

This is a full-time on-site role for a Customer Service Representative (Junior Role) at Daythree located in Subang Jaya. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and promoting a positive customer experience.

Qualifications
  • Customer Service Representatives and Customer Support skills
  • Customer Satisfaction and Customer Service skills
  • Experience in handling customer inquiries and ensuring a positive customer experience
  • Excellent communication and interpersonal skills
  • Ability to work well in a team and independently
  • Problem-solving and conflict resolution skills
  • Knowledge of CRM systems is a plus
  • High school diploma or equivalent required
Company Description

Daythree is a leading business process management company that focuses on delivering insights and innovation-driven customer experiences. Customer Experience Lifecycle Management is the core expertise of Daythree, setting it apart in the industry.

Role Description

This is a full-time on-site role for a Customer Service Representative (Junior Role) at Daythree located in Subang Jaya. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and promoting a positive customer experience.

Qualifications
  • Customer Service Representatives and Customer Support skills
  • Customer Satisfaction and Customer Service skills
  • Experience in handling customer inquiries and ensuring a positive customer experience
  • Excellent communication and interpersonal skills
  • Ability to work well in a team and independently
  • Problem-solving and conflict resolution skills
  • Knowledge of CRM systems is a plus
  • High school diploma or equivalent required