Product Executive (Work From Home)

Job Overview:

Mister Mobile is seeking a detail-oriented and enthusiastic Product Executive to support our product team in driving product development and growth initiatives. Working remotely from Malaysia, you will assist with market research, product documentation, and the coordination of product-related activities across teams. This role is perfect for someone with a passion for technology and product management, looking to grow their skills in a fast-paced, customer-focused environment.

Key Responsibilities:

1. Product Support and Coordination

• Assist the product team in planning, executing, and tracking product development initiatives.
• Coordinate with cross-functional teams, including marketing, sales, and operations, to ensure alignment on product goals and deliverables.
• Support the Product Manager in organizing product launch activities and tracking project timelines.

2. Market Research and Analysis

• Conduct market research and competitor analysis to gather insights on product trends, customer preferences, and industry developments.
• Analyze customer feedback and assist in identifying improvement opportunities for current products.
• Compile and present research findings to support data-driven product decisions.

3. Product Documentation and Reporting

• Prepare and maintain product documentation, including product requirements, specifications, and user guides.
• Assist in creating presentations, reports, and updates to communicate product status and progress to the team.
• Ensure all product information is accurate, organized, and easily accessible for relevant team members.

4. User Experience and Feedback Collection

• Collaborate with the customer support team to gather and analyze user feedback on product performance and usability.
• Identify patterns in customer feedback and suggest potential enhancements to improve the user experience.
• Support the team in testing product features and documenting user experience insights.

5. Ad-hoc Product Support Tasks

• Perform ad-hoc tasks related to product research, data entry, and other duties as assigned by the Product Manager.
• Help organize and improve team workflows to ensure efficient and effective product development processes.

Requirements:

• Education: Diploma or Degree in Business, Marketing, Information Technology, or a related field.
• Experience:
• 0-2 years of experience in a product support or coordination role is preferred, but fresh graduates with relevant internships are welcome to apply.
• Experience in market research, data analysis, or product management is an advantage.
• Skills and Knowledge:
• Basic understanding of product development processes and project coordination.
• Strong organizational and time-management skills, with a keen eye for detail.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace; familiarity with project management tools (e.g., Trello, Asana) is a plus.
• Excellent written and verbal communication skills in English; proficiency in Malay is an advantage.
• Analytical skills and a proactive attitude toward learning and adapting to new challenges.
• Other Requirements:
• Self-motivated, adaptable, and able to work independently in a remote environment.

What We Offer:

• Opportunity to gain hands-on experience in product management in a supportive and growth-focused environment.
• Flexible remote work setup, with a collaborative team dedicated to professional development.
• Exposure to the product lifecycle and a chance to contribute to meaningful product improvements.

Working Schedule:

• Monday to Friday (9:00 AM – 6:30PM).

Job Overview:

Mister Mobile is seeking a detail-oriented and enthusiastic Product Executive to support our product team in driving product development and growth initiatives. Working remotely from Malaysia, you will assist with market research, product documentation, and the coordination of product-related activities across teams. This role is perfect for someone with a passion for technology and product management, looking to grow their skills in a fast-paced, customer-focused environment.

Key Responsibilities:

1. Product Support and Coordination

• Assist the product team in planning, executing, and tracking product development initiatives.
• Coordinate with cross-functional teams, including marketing, sales, and operations, to ensure alignment on product goals and deliverables.
• Support the Product Manager in organizing product launch activities and tracking project timelines.

2. Market Research and Analysis

• Conduct market research and competitor analysis to gather insights on product trends, customer preferences, and industry developments.
• Analyze customer feedback and assist in identifying improvement opportunities for current products.
• Compile and present research findings to support data-driven product decisions.

3. Product Documentation and Reporting

• Prepare and maintain product documentation, including product requirements, specifications, and user guides.
• Assist in creating presentations, reports, and updates to communicate product status and progress to the team.
• Ensure all product information is accurate, organized, and easily accessible for relevant team members.

4. User Experience and Feedback Collection

• Collaborate with the customer support team to gather and analyze user feedback on product performance and usability.
• Identify patterns in customer feedback and suggest potential enhancements to improve the user experience.
• Support the team in testing product features and documenting user experience insights.

5. Ad-hoc Product Support Tasks

• Perform ad-hoc tasks related to product research, data entry, and other duties as assigned by the Product Manager.
• Help organize and improve team workflows to ensure efficient and effective product development processes.

Requirements:

• Education: Diploma or Degree in Business, Marketing, Information Technology, or a related field.
• Experience:
• 0-2 years of experience in a product support or coordination role is preferred, but fresh graduates with relevant internships are welcome to apply.
• Experience in market research, data analysis, or product management is an advantage.
• Skills and Knowledge:
• Basic understanding of product development processes and project coordination.
• Strong organizational and time-management skills, with a keen eye for detail.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace; familiarity with project management tools (e.g., Trello, Asana) is a plus.
• Excellent written and verbal communication skills in English; proficiency in Malay is an advantage.
• Analytical skills and a proactive attitude toward learning and adapting to new challenges.
• Other Requirements:
• Self-motivated, adaptable, and able to work independently in a remote environment.

What We Offer:

• Opportunity to gain hands-on experience in product management in a supportive and growth-focused environment.
• Flexible remote work setup, with a collaborative team dedicated to professional development.
• Exposure to the product lifecycle and a chance to contribute to meaningful product improvements.

Working Schedule:

• Monday to Friday (9:00 AM – 6:30PM).