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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Application Support Analyst (Level 2) (Up to RM8,500)

Salary undisclosed
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Application Support Analyst (Level 2)

Location: Kuala Lumpur Sentral

Employment Type: 12-Month Contract

Salary Range: RM4,500 – RM8,500

Are you an experienced Application Support Analyst looking for your next challenge? We are seeking a Level 2 Application Support Specialist to join our team and play a crucial role in ensuring the stability and efficiency of our applications. If you thrive in a fast-paced environment, have strong problem-solving skills, and are passionate about providing top-notch technical support, we want to hear from you!

Key Responsibilities:

  • Incident Management: Handle and troubleshoot application-related issues, ensuring timely resolution within SLA. Work closely with Level 3 support and system providers when necessary.
  • Request Management: Process service requests such as data retrieval and report generation according to defined procedures.
  • Problem Management: Conduct root cause analysis for critical incidents, identify trends, and recommend improvements to minimize future disruptions.
  • Change Management: Coordinate application releases and data patches to maintain a stable production environment.
  • System Monitoring: Oversee batch jobs, system health, and performance metrics to proactively detect potential issues.
  • Documentation: Maintain IT-related documentation and a knowledge base for efficient support and troubleshooting.

Required Skills & Experience:

  • Experience: 2 – 6 years of application support experience, preferably within the insurance industry.
  • Technical Proficiency: Strong knowledge of business applications and system support.
  • Familiarity with SQL for database querying and troubleshooting.
  • Proficiency in Windows, Linux, or Unix operating systems.
  • Understanding of web technologies (HTTP/HTTPS, APIs, web servers, etc.).
  • Experience with scripting languages (Python, Shell scripting, PowerShell) is an added advantage.
  • Knowledge of cloud services (AWS) and monitoring tools.
  • Incident Management & ITSM Tools: Experience with ticketing systems (ServiceNow) and adherence to ITIL best practices.
  • Security Awareness: Understanding of authentication, authorization, and security protocols (SSL/TLS).
  • Strong Analytical & Problem-Solving Skills: Ability to conduct root cause analysis, prioritize issues, and work under pressure.
  • Excellent Communication Skills: Ability to interact with users, provide updates, and document troubleshooting steps clearly.
  • Language: Proficiency in Mandarin is preferred.

Qualifications:

  • Diploma or Degree in IT or related disciplines.
  • Knowledge of IT Service Management (ITSM) and industry best practices.

Why Join Us?

  • Work in a dynamic and fast-paced environment with cutting-edge technology.
  • Opportunity to collaborate with cross-functional teams and industry experts.
  • Competitive salary package with potential career growth opportunities.
  • Conveniently located in KL Sentral with easy access to public transport.

If you have the technical expertise and a passion for application support, apply now to Lovina at +6012-2181572 or email [email protected] and be part of a growing team! You may also apply through this LinkedIn post.

Application Support Analyst (Level 2)

Location: Kuala Lumpur Sentral

Employment Type: 12-Month Contract

Salary Range: RM4,500 – RM8,500

Are you an experienced Application Support Analyst looking for your next challenge? We are seeking a Level 2 Application Support Specialist to join our team and play a crucial role in ensuring the stability and efficiency of our applications. If you thrive in a fast-paced environment, have strong problem-solving skills, and are passionate about providing top-notch technical support, we want to hear from you!

Key Responsibilities:

  • Incident Management: Handle and troubleshoot application-related issues, ensuring timely resolution within SLA. Work closely with Level 3 support and system providers when necessary.
  • Request Management: Process service requests such as data retrieval and report generation according to defined procedures.
  • Problem Management: Conduct root cause analysis for critical incidents, identify trends, and recommend improvements to minimize future disruptions.
  • Change Management: Coordinate application releases and data patches to maintain a stable production environment.
  • System Monitoring: Oversee batch jobs, system health, and performance metrics to proactively detect potential issues.
  • Documentation: Maintain IT-related documentation and a knowledge base for efficient support and troubleshooting.

Required Skills & Experience:

  • Experience: 2 – 6 years of application support experience, preferably within the insurance industry.
  • Technical Proficiency: Strong knowledge of business applications and system support.
  • Familiarity with SQL for database querying and troubleshooting.
  • Proficiency in Windows, Linux, or Unix operating systems.
  • Understanding of web technologies (HTTP/HTTPS, APIs, web servers, etc.).
  • Experience with scripting languages (Python, Shell scripting, PowerShell) is an added advantage.
  • Knowledge of cloud services (AWS) and monitoring tools.
  • Incident Management & ITSM Tools: Experience with ticketing systems (ServiceNow) and adherence to ITIL best practices.
  • Security Awareness: Understanding of authentication, authorization, and security protocols (SSL/TLS).
  • Strong Analytical & Problem-Solving Skills: Ability to conduct root cause analysis, prioritize issues, and work under pressure.
  • Excellent Communication Skills: Ability to interact with users, provide updates, and document troubleshooting steps clearly.
  • Language: Proficiency in Mandarin is preferred.

Qualifications:

  • Diploma or Degree in IT or related disciplines.
  • Knowledge of IT Service Management (ITSM) and industry best practices.

Why Join Us?

  • Work in a dynamic and fast-paced environment with cutting-edge technology.
  • Opportunity to collaborate with cross-functional teams and industry experts.
  • Competitive salary package with potential career growth opportunities.
  • Conveniently located in KL Sentral with easy access to public transport.

If you have the technical expertise and a passion for application support, apply now to Lovina at +6012-2181572 or email [email protected] and be part of a growing team! You may also apply through this LinkedIn post.