Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Service Desk Analyst

RM 4,000 - RM 5,500 / month
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  • Perform various technical work tasks remotely or on the site of the user to satisfy business and user requirements.
  • Document and report on the work done to ensure that procedures and policies are being adhered.
  • Follow the company's procedures for escalating problems to ensure users’ needs are met.
  • Evaluate escalations and take the necessary measures to meet the resolution of the problem. Ability to quickly adapt to evolving team environments and maintain consistent, effective contributions.
  • Exhibit excellent customer service skills by taking full responsibility for reported issues and seeing them through to a satisfactory resolution.
  • Comply with all Company Information Security Policies and notify Management of any vulnerabilities.
  • Works independently to monitor, organize and pick reported issues through the ServiceDesk Plus ticketing system and ensure that all reported issues are being handled within the specified SLA completed with accurate information and work logs.
  • Acts as a role model for others within the company regarding technical and behavioral competency.
  • Educate users on standard and house applications and procedures.
  • Monitor license compliances and stay on top of technological changes
  • Bachelor's Degree in Computing, Engineering, or any other relevant field
  • At least three (3) years of experience working as an On-site Service desk engineer, hardware maintenance (PC. Laptop, Printer) in various operating systems and software (Windows, Macintosh, LINUX, MS-Office, Web Browsers)
  • Proficient in Google, Microsoft and Cloud computing applications and able to troubleshoot in depth.
  • ITIL certified
  • Excellent Communication Skills and Email etiquette in English
  • In-depth understanding of diverse computer systems, network and server technologies, internet security, and data privacy principles
  • Certification in Service Desk (e.g. CompTIA A+/ Microsoft Certified I.T. Professional)
  • Basic scripting and coding experiences would be a great asset (PowerShell, Java, API, Python) or other similar skills.
  • Knowledge of ISO audits
  • Excellent Diagnostic and Problem-solving skills
  • Able to constantly & independently conduct research and surveys for best resolutions
  • Relentless and creatively finding fixes and workarounds.
  • Excellent Organization Skills in planning and controlling assigned tasks
  • High attention to detail
  • Flexible to work rotating shifts (Asia & Europe time zones)
  • Short-notice or immediate available candidate is highly preferred
  • Competitive remuneration package (double pay, performance bonus, bi-annual incentive bonus)
  • Comprehensive labor and group medical insurance exceeding regulatory standards
  • Minimum of 14 days Annual Leave
  • Marriage Leave
  • Medical leave
  • Overseas exchange program
  • Long service and best employee award
  • Staff familiarization trip
  • Team building and staff activities
  • Employee training and development program
  • Career progression within the office and the group