Epicareer Might not Working Properly
Learn More

领班 Captain

  • Full Time, onsite
  • Noble Season Chinese Restaurant Sdn Bhd
  • George Town, Malaysia
RM 2,000 - RM 3,000 / month

Checking job availability...

Original
Simplified
  • Greet and welcome guests in a warm and friendly manner
  • Escort customers to their tables
  • Thank and give fond farewell to guests conveying anticipation for their next visit
  • Assist guest with table reservation
  • Maintain a good knowledge on menu and sales promotion policy
  • Speak with guests and staff using clear and professional language
  • Answer phone calls using appropriate telephone etiquette
  • Answer any questions regarding menu and assist with menu selections
  • Key in and process food & drink orders when needed
  • Communicate with the kitchen regarding any menu questions, the length of wait and product availability
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Check with guests to ensure satisfaction with each food course and beverages
  • Present bill to guest and process payment
  • Maintain cleanliness and organization of the restaurant
  • Coaching and developing junior staff
  • Implement any ad hoc duties assigned by the manager
  • Proven experience in the restaurant industry
  • Ability to speak, read and write in Mandarin and English
  • Excellent communication and interpersonal skills
  • Customer-focused with a passion for delivering outstanding service
  • Proficiency in using point-of-sale systems and other relevant technology
  • Understanding of health and safety regulations in a restaurant setting
  • Ability to work in a fast-paced environment and handle high-pressure situations
  • Able to work evenings, weekends, and holidays
  • Commitment to upholding brand standards and contributing to the success of the restaurant
  • Candidates must have skills in customer service or food and beverage knowledge
  • Meal Provided
  • Monthly Service Point
  • Medical Claim