Group Sales Manager - Personal Financial Services (Personal Loan - Central)
Salary undisclosed
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If you are looking to excel and make a difference, take a closer look at us…
Functional (job responsibilities)
- Supervise sales executives’ performance and review individual goal based on their monthly performance
- Closely monitor and track team sales productivity
- To plan and execute team sales plan in achieving the monthly and annual acquisition target
- To communicate and liaise with credit initiation, policy and other departments on issue related to loan acquisition
- Develop and maintain strong relationship with current and new customer
- Ensure team members comply with the business policies, practices, and regulations
Managerial (team/group responsibilities)
- Manage and guide new recruits and existing Personal Loan staff
- Lead and motivate team members to achieve their respective individual KRA targets
- To plan, set and ensure monthly sales target by Individual Sales Executive is achieved
- Coach and develop Sales Executives to enhance their Product Knowledge and selling skill
- Coach and motivate the Sales Executives and create a highly charged and aggressive sales team
- To cultivate a professional working atmosphere that encourage career development and reduce staff attrition
- To liaise with VOC to handle/resolve customers’ complaints timely and efficiently
- Ensure compliance in all internal and external dealings
Organizational (organizational responsibilities) including Strategic Cost Management and Financial Goals
- Ensure compliance and consistency with Bank’s policy in Personal Loan acquisition effort
- To ensure team’s headcount requirements are met
- To cultivate strong customer service culture and awareness among Sales Executives
Education/Qualification
- Minimum a Diploma / Bachelor’s Degree or its equivalent in related field
Experience/Requirements
- Minimum 5 years sales management OR
- Minimum 5 years of sales experience in loan or financial industry as sales manager
- With strong people management and leadership skills
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.